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Remote AWS Connect & Salesforce Architect: CX & IVR Mastery

  • Job type Posted on: Jun 29, 2026
  • Experience level Cognizant
  • Employment type Springfield, Illinois
  • Remote status Salary: $160,000 per year
  • Employment type Remote
  • Salary Full-time

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Job Title :

Remote AWS Connect & Salesforce Architect: CX & IVR Mastery

Job Type :

Full-time

Job Location :

Springfield Illinois United States

Remote :

Yes

Jobcon Logo Job Description :

Cognizant is looking for an experienced AWS Connect & Salesforce Architect to lead the design and implementation of cloud-based contact center solutions. This remote position requires expertise in AWS Connect, Salesforce Service Cloud Voice, and enterprise integration architectures. The ideal candidate will define customer experience strategies and ensure high availability of services while leading technical governance and mentoring teams. A competitive salary of $130,000 to $160,000 is offered based on experience. #J-18808-Ljbffr

Jobcon Logo Position Details

Posted:

Jun 29, 2026

Reference Number:

14660_6C4895B441146D7B1B5A5A50754CF7A7

Employment:

Full-time

Salary:

Not Available

City:

Springfield

Job Origin:

APPCAST_CPC

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Cognizant is looking for an experienced AWS Connect & Salesforce Architect to lead the design and implementation of cloud-based contact center solutions. This remote position requires expertise in AWS Connect, Salesforce Service Cloud Voice, and enterprise integration architectures. The ideal candidate will define customer experience strategies and ensure high availability of services while leading technical governance and mentoring teams. A competitive salary of $130,000 to $160,000 is offered based on experience. #J-18808-Ljbffr

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