Remote HR Leave Administrator

Job Title: HR Leave Management RepresentativeLocation: Phoenix, AZ (Remote)Compensation: $26.00 -$28.00 / hourIndustry: Human ResourcesWork Schedule: Monday-Friday, 8:00 AM-5:00 PMBenefits: This position is eligible for medical, dental, vision, and 401(k).About Our Client:Our client is seeking an HR professional who can provide dependable support to employees navigating various types of leave. This role works closely with internal HR and Safety teams as well as external leave and benefits partners to ensure employee cases are handled accurately and within established service expectations.Job Description:Addison Group is hiring an HR Leave Management Representative on behalf of our client for a contract opportunity through January 2027. This position will provide administrative and employee support throughout the leave process, helping employees understand their leave options, required documentation, responsibilities, and next steps. The ideal candidate will be highly organized, detail-oriented, and comfortable balancing phone-based customer service with administrative responsibilities.Please note our preference is for a local Phoenix candidate to fill this position. Please note that this position may be performed anywhere in the U.S. except: California, Connecticut, Illinois, Kansas, Kentucky, Massachusetts, Michigan, New Hampshire, New York, North Carolina, Oklahoma, and South Carolina. Additional states may be excluded as well based on business factors.Qualifications:3+ years of experience in Human Resources, leave administration, disability management, or a related environment, OR a Bachelor's degree in Human Resources, Business Administration, or a related fieldPrevious experience supporting leave management is preferredWorking knowledge of FMLA, Short-Term Disability (STD), Long-Term Disability (LTD), Workers' Compensation, Military Leave, and Personal Leave is preferredUnderstanding of FMLA regulations and leave administration processes is a plusStrong attention to detail with the ability to maintain confidential employee informationExcellent verbal and written communication skillsStrong customer service skills with the ability to support employees professionally and effectivelyAbility to prioritize a high volume of work while meeting established deadlines and service expectationsComfortable researching issues, resolving routine inquiries, and using independent judgment when appropriateHigh school diploma or GED preferredKey Responsibilities:Support employees throughout the leave process by helping identify applicable leave types, explaining next steps, and providing appropriate documentationMaintain accurate employee leave records and update case management systems according to established proceduresCommunicate with employees by phone and email regarding leave status, documentation, deadlines, and required actionsCoordinate leave-related information with internal HR and Safety teams and external third-party administratorsAssist with reviewing and responding to incoming inquiries through shared HR and leave-management email inboxesSupport administrative processes related to Workers' Compensation and other employee leave mattersProvide coverage for team members when needed to maintain consistent service levelsResearch employee questions and work toward timely resolutions while minimizing unnecessary escalationsIdentify opportunities to improve processes and enhance the employee experienceHandle sensitive employee information with a high degree of confidentiality and accuracyComplete additional administrative duties and projects as assignedPerks:Fully remote opportunityContract assignment through January 2027Monday-Friday schedule with consistent daytime hoursOpportunity to utilize and expand HR and leave-management experienceEmployee-focused role combining HR administration and customer serviceAdditional Details:This is a fully remote position; preference may be given to candidates located in the Phoenix area or within reasonable driving distance of the client's local officeCandidates located in the Phoenix area may be asked to work from a local office if a home internet outage lasts longer than four hoursRemote employees must have a private, professional workspace suitable for confidential phone conversations and administrative workThe role involves both phone-based employee support and computer-based administrative responsibilitiesStrong written and verbal communication skills are essentialThis is a contract position expected to continue through January 2027Addison Group is an Equal Opportunity Employer. Addison Group provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state and local laws. Addison Group complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities. Reasonable accommodation is available for qualified individuals with disabilities, upon request.