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Remote Member Advocate and Benefits Concierge

  • Job type Posted on: Jul 12, 2026
  • Experience level Convey Health Solutions
  • Employment type New York, New York
  • Employment type Remote
  • Salary Full-time
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Job Title :

Remote Member Advocate and Benefits Concierge

Job Type :

Full-time

Job Location :

New York New York United States

Remote :

Yes

Jobcon Logo Job Description :

View Full Description
Convey Health Solutions is seeking a Member Services Advocate to assist members with account updates, educate on plan benefits, and resolve premium billing discrepancies. You will handle inbound and outbound calls, verify formulary coverage, maintain accurate member records, and escalate issues when needed. A high school diploma and 2 years in a fast-paced, high-volume environment are required. Healthcare experience is a plus, with strict HIPAA/CMS compliance. #J-18808-Ljbffr

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Jobcon Logo Position Details

Posted:

Jul 12, 2026

Reference Number:

14660_4480CEC5B63C888475F5E2405CCFB54E

Employment:

Full-time

Salary:

Not Available

City:

New York

Job Origin:

APPCAST_CPC

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Convey Health Solutions is seeking a Member Services Advocate to assist members with account updates, educate on plan benefits, and resolve premium billing discrepancies. You will handle inbound and outbound calls, verify formulary coverage, maintain accurate member records, and escalate issues when needed. A high school diploma and 2 years in a fast-paced, high-volume environment are required. Healthcare experience is a plus, with strict HIPAA/CMS compliance. #J-18808-Ljbffr

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