Role:- Windows Risk Remediation / Desktop Engineer

Location:- Remote, USA (Must be a resident of Pennsylvania, Delaware, Washington D.C. or New Jersey)

Mode of Hire:- Full Time

Job Description:

Must have Skills:

Note:-How to map the data on MS Excel (rows & columns) and running DB queries on MS Access, etc.

• Knowledge on Active Directory
• Knowledge on Microsoft Intune
• Good customer service skills (will require lot of user interaction)
• Ability to work independently
• Remote Desktop Administration
• Computer Patching and remediations using SCCM tool
• Desktop remediation for any vulnerabilities
• Expert knowledge on MS Windows OS & MS Office products
• Must carry a minimum of 5 years' experience as a Desktop Support Engineer
• Perform remote and on-site vulnerability remediation and troubleshooting
• Update desktop and mobile applications to align with compliance requirements and user preferences
• Must know how to perform Windows OS installations
• Knowledge on Network troubleshooting and Network commands
• Knowledge on troubleshooting and configuring, Thin-client devices, Tablets, Laptops, Mobile Devices and Desktops
• Knowledge on Drivers/BIOS updates
• Application installation/upgrades
• Knowledge on ServiceNow
• Knowledge on MS Excel, Ivanti and Microsoft DB
• Knowledge of Ivanti
• Knowledge with various Remote tools
• Excellent knowledge of advance features of Excel( reporting, data mining, Data presentation)

Good to have:

• PCI Compliance Certifications
• Hands-on with PowerShell Scripting
• Knowledge on running SQL queries