Remote Technical Support Specialist: SQL & Product Expert

Posted on: Jun 27, 2026

Relativity
Charleston, West Virginia
Salary: $80,000 per year
Remote
Full-time

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Job Title :

Remote Technical Support Specialist: SQL & Product Expert

Job Type :

Full-time

Job Location :

Charleston West Virginia United States

Remote :

Yes

Job Description :

View Full Description

Relativity is looking for an Application Analyst in Customer Support to provide specialized technical support, engaging with customers via phone and email. This hybrid position requires strong skills in SQL and a keen understanding of the Relativity platform. The Analyst will manage tickets, troubleshoot complex issues, and ensure accurate documentation in Salesforce. Candidates should have proven customer support experience and a commitment to service excellence. The expected salary ranges from $54,000 to $80,000, dependent on experience and qualifications. #J-18808-Ljbffr