Renewal Coordinator

Insurance Licensing Renewal Coordinator

Location: Indianapolis, IN (Onsite)
Duration: 8+ Months, with potential for extension or full-time conversion
Interview: Webcam

We are seeking a detail-oriented Insurance Licensing Renewal Coordinator to manage insurance producer, consultant, and agency license renewals and reinstatements. This role is responsible for reviewing applications, verifying eligibility, maintaining regulatory compliance, and providing guidance to applicants regarding licensing requirements and reinstatement procedures.

The ideal candidate will have strong administrative, documentation, communication, and research skills, with the ability to review records, interpret policies and procedures, and coordinate with internal and external stakeholders.

• Review and process insurance producer, consultant, and agency license renewal and reinstatement applications.

• Verify applicant eligibility in accordance with applicable state laws, regulations, policies, and procedures.

• Review civil, criminal, and administrative background documentation to identify potential licensing concerns.

• Coordinate with enforcement teams, state insurance departments, and external organizations to verify applicant records and potential disqualifications.

• Use licensing databases and regulatory systems to research applications and validate information.

• Process reinstatement waiver forms and guide applicants through reinstatement requirements and procedures.

• Track reinstatement progress and maintain accurate records of applications, documentation, and decisions.

• Respond to licensing-related inquiries from applicants, insurance agencies, and internal stakeholders.

• Coordinate with system vendors to troubleshoot technical issues and resolve application-processing concerns.

• Support licensing system improvements and maintain accurate licensing renewal and reinstatement web content.

• Assist with continuing education extension requests and exemption forms.

• Provide backup administrative and reception support as needed.

• Strong attention to detail and document-review skills.

• Experience with administrative processing, application review, or regulatory compliance.

• Excellent written and verbal communication skills.

• Strong organizational, research, and recordkeeping abilities.

• Ability to interpret policies, procedures, and regulatory requirements.

• Proficiency with Microsoft Office, databases, and online systems.

• Ability to manage multiple applications and meet processing deadlines.

• Experience in insurance licensing, insurance administration, or regulatory operations.

• Familiarity with insurance producer or agency licensing and reinstatement processes.

• Knowledge of insurance regulatory databases such as NIPR, Sircon, FINRA BrokerCheck, or Vertafore.

• Experience reviewing background documentation and verifying eligibility.

• Experience communicating with applicants, agencies, government departments, or external vendors.