Rental Operations Manager

Manager of Rental OperationsKey West, FL (Onsite)Compensation: $80,000 to $100,000 annually Belcrest Vacations is seeking an experienced operational leader to oversee our Key West vacation rental business. This is a highly visible leadership role for someone who enjoys building teams, improving operations, and leading from the front.You'll have the autonomy to make decisions, develop managers, improve operational performance, and create an exceptional experience for both guests and homeowners. This is not a role for someone who prefers to manage from behind a desk. We're looking for a hands on leader who isn't afraid to roll up their sleeves, solve problems, and support the team wherever needed.Reporting directly to executive leadership, you'll oversee the daily operations of our vacation rental program, including guest services, housekeeping, maintenance, property operations, laundry, and rental management.What You'll DoLead, coach, and develop managers across multiple operational departmentsCreate consistent processes and operating standards that improve efficiency and serviceDrive accountability for guest satisfaction, property quality, and homeowner experienceOwn departmental budgets, financial performance, occupancy trends, and operational metricsReview financial results and identify opportunities to improve profitabilityPartner with Accounting, Marketing, Reservations, HR, IT, and other departments to support business objectivesInspect properties and operations to ensure Belcrest Vacations' quality standards are consistently metMake informed decisions in a fast paced environment while balancing People, Process, Product, and ProfitWhat We're Looking ForLeadership experience within vacation rentals, hospitality, resorts, hotels, or another transient lodging environmentStrong financial acumen with experience managing budgets, P&Ls, and operational performanceExperience leading multiple departments through other managersA servant leader who enjoys coaching, mentoring, and developing high performing teamsA hands on leadership style with the ability to jump in and help wherever neededExcellent communication, organization, and problem solving skillsAbility to thrive in a dynamic environment where priorities can shift quicklyPreferred QualificationsVacation rental management experience is strongly preferredKnowledge of the Key West market is highly desirableHotel leadership experience will be considered, particularly candidates from smaller or independent properties who are accustomed to being actively involved in daily operationsExperience with property management software is a plusWhy Belcrest Vacations?This is an opportunity to make a meaningful impact on a growing organization. You'll have the ability to shape operations, build strong teams, improve processes, and influence the future direction of the business while working alongside an experienced leadership team.If you're an operational leader who enjoys developing people, improving systems, and delivering exceptional guest experiences, we'd love to hear from you.