Rep, CS Invest Ops

Job TitleAbout Northern TrustAs a global leader in innovative wealth management, asset servicing, asset management and banking services, Northern Trust is proud to guide the world's most successful individuals, families, corporations and institutions.Since 1889, we have aligned our efforts with our three guiding Principles That Endure: Service, Expertise, and Integrity. Together, they reflect the three cornerstones of business conduct which we strive to instill in our employees, whom we call partners, and to provide to our clients and the communities we serve worldwide.With more than 135 years of financial experience and over 24,000 partners, we serve the world's most sophisticated clients using leading technology and exceptional service.Major DutiesTake inbound calls from account owners and financial institutions (provide information, place trades, provide statements/confirms).Work tasks located in the various call center queuesMake outbound calls for tasks sent from OpsMake outbound calls to provide answers to inbound emailsRespond to inbound emails when appropriateWork with partners from other areas of the bank to provide information or resolve issuesMake outbound calls or send emails related to RPO or Non-Contact to prevent escheatmentSpecial projects assigned by managementKnowledge: Good oral and written communication skills are required. Basic securities industry knowledge is preferred. Analytical and problem solving skills are required. Organizational skills are required to manage priorities and multitask functions in a fast-paced team environment.Experience: A College or University degree and/or some relevant work experience is preferred. Related Industry qualification/ or studying towards, is preferredSalary Range:$41,040 - 61,560 USDSalary range is a good faith estimate of base pay. Northern Trust provides a comprehensive benefits package including retirement benefits (401k and pension), health and welfare benefits (medical, dental, vision, spending accounts and disability), paid time off, parental and caregiver leave, life & accident insurance, and other voluntary and well-being benefits. Northern Trust also provides a discretionary bonus program that may include an equity component.Work AuthorizationApplicants must be authorized to work in the U.S. without the need for employment-based visa sponsorship now or in the future. Northern Trust will not sponsor applicants for U.S. work visa status for this opportunity (no sponsorship is available for H-1B, L-1, TN, O-1, E-3, H-1B1, F-1, J-1, OPT, CPT or any other employment-based visa).Working with UsAs a Northern Trust partner, you will be part of a flexible and collaborative work culture, which has a strong history of financial strength and stability. Movement within the organization is encouraged, senior leaders are accessible, and you can take pride in working for a company committed to an inclusive workplace and assisting the communities we serve.Philanthropy is deeply rooted in Northern Trust's history and is an essential element of our culture. Employees around the world give their time and talent to work for the greater good of their communities.Reasonable AccommodationNorthern Trust is committed to working with and providing adjustments to individuals with health conditions and disabilities. If you need a reasonable accommodation for any part of the employment process, please email our HR Service Center at MyHRHelp@ntrs.com, or alternatively you can discuss your individual requirements with the recruiter you are working with.