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Rep Customer Svc I - Fiber 321

  • ... Posted on: Mar 18, 2026
  • ... Shentel
  • ... Stephens City, Virginia
  • ... Salary: Not Available
  • ... Full-time

Rep Customer Svc I - Fiber 321   

Job Title :

Rep Customer Svc I - Fiber 321

Job Type :

Full-time

Job Location :

Stephens City Virginia United States

Remote :

No

Jobcon Logo Job Description :

Customer Service Representative (CSR)Shenandoah Telecommunications Company ("Shentel") specializes in providing High-Speed Internet and other telecommunications services to customers in the Mid-Atlantic United States. We focus on rural communities, which are often overlooked by larger companies. The Shentel family of brands includes: Shentel: Provides traditional cable Internet services for small towns and rural communities. Glo Fiber: Delivers fiber-optic Internet for customers in larger cities, as a competitor to incumbent providers. Shentel Business and Glo Fiber Business: Offers small, medium and large-scale telecommunication services for businesses and enterprises in our areas. We live and work in the same places as the customers we serve, and we are proud to support our local communities.Shentel is hiring a Customer Service Representative (CSR) to join our call center team to support our growing business. We are looking for a sales-oriented customer service professional to sell Shentel's broadband and television solutions while providing excellent customer service. In this role you will play a pivotal role in keeping your neighbors connected!We offer a great work environment and competitive total compensation package that includes:Base hourly pay rate + uncapped commissionWorld class 401(k) up to 8% company contributionMedical, dental, vision, and life insurance with company subsidiesUp to 3 weeks of PTO and up to 9 paid holidaysYou worked hard for the following:Your reputation as a successful sales professional who meets and exceeds sales goalsYour high school diploma or equivalentOne year of customer service or call center experienceIt's time to accept the challenge of providing an excellent customer experience. We are looking for motivated individuals who love a challenge and are ready to meet and exceed their goals.What are you waiting for? Come join Shentel's Customer Care Team!

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Jobcon Logo Position Details

Posted:

Mar 18, 2026

Reference Number:

13695_U-127452416034

Employment:

Full-time

Salary:

Not Available

City:

Stephens City

Job Origin:

APPCAST_CPC

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Customer Service Representative (CSR)Shenandoah Telecommunications Company ("Shentel") specializes in providing High-Speed Internet and other telecommunications services to customers in the Mid-Atlantic United States. We focus on rural communities, which are often overlooked by larger companies. The Shentel family of brands includes: Shentel: Provides traditional cable Internet services for small towns and rural communities. Glo Fiber: Delivers fiber-optic Internet for customers in larger cities, as a competitor to incumbent providers. Shentel Business and Glo Fiber Business: Offers small, medium and large-scale telecommunication services for businesses and enterprises in our areas. We live and work in the same places as the customers we serve, and we are proud to support our local communities.Shentel is hiring a Customer Service Representative (CSR) to join our call center team to support our growing business. We are looking for a sales-oriented customer service professional to sell Shentel's broadband and television solutions while providing excellent customer service. In this role you will play a pivotal role in keeping your neighbors connected!We offer a great work environment and competitive total compensation package that includes:Base hourly pay rate + uncapped commissionWorld class 401(k) up to 8% company contributionMedical, dental, vision, and life insurance with company subsidiesUp to 3 weeks of PTO and up to 9 paid holidaysYou worked hard for the following:Your reputation as a successful sales professional who meets and exceeds sales goalsYour high school diploma or equivalentOne year of customer service or call center experienceIt's time to accept the challenge of providing an excellent customer experience. We are looking for motivated individuals who love a challenge and are ready to meet and exceed their goals.What are you waiting for? Come join Shentel's Customer Care Team!

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