Williams Mullen is seeking an experienced Research Analyst to provide research support to lawyers, paralegals, and staff. This role is part of the Research & Information Services Department that supports the firm’s research and information needs while also investigating and integrating evolving technologies into our services. This role has the potential to be a hybrid role. The Research Analyst role requires a Master of Library Science degree or JD and a minimum of 5 years of legal research experience.

Essential Duties and Responsibilities

• Conducts legal, business, and general research and communicates findings in a clear and concise manner to attorneys and staff in all practice areas
• Works collaboratively with peers, as needed in responding to research requests
• Assists with the training of attorneys and staff on the effective use of legal and business research resources
• Participates in attorney and staff onboarding and orientation
• Supports the initiative to deliver practice area specific information services to attorneys, including providing resources and current awareness services to meet practice groups’ current and shifting needs
• Troubleshoots problems with applications and online services and assists with password maintenance
• Participates in collection development, including assessing content and value of electronic resources and evolving technologies
• Keeps accurate records of research projects, trainings, collection development activities, and other assignments as needed
• Assists in the preparation and updating of research aids, user guides, bibliographies, and the library’s intranet pages
• Participates in developing and implementing library policies and procedures
• Participates in professional development through training and involvement in professional associations
• Works on special projects or other duties as assigned

Requirements

• Master of Library Science degree or JD
• Minimum 5 years of legal research experience
• Working knowledge of Microsoft Office Suite
• Excellent research, analytical, written, and verbal communication skills
• Ability to multi-task and effectively prioritize work in a fast-paced environment
• Excellent organizational skills and attention to detail
• Superior customer service skills and professionalism
• Competency with online research services such as Westlaw, Lexis, Practical Law, Bloomberg Law, VitalLaw, PACER and HeinOnline
• Ability to work well and thrive in a collaborative team environment
• Must have confidence, knowledge, a positive personality, and the ability to function independently
• Ability to keep up to date with new developments, master new technologies, and adapt to change