Reservationist

Nami Lake NonaNami is discreetly tucked away at Lake Nona Wave Hotel, adjacent to the Lake Nona Sculpture Garden, a distinguished selection of sculptures from one of the world's largest private art collections. Nami's intimate and exclusive 10-seat omakase counter will offer a modern approach to the traditional chef-curated experience. An energetic cocktail bar and dining room will offer a different experience, with thoughtfully prepared menus that juxtapose precise technique with playful nuances to offer Nami's interpretive take on Japanese ingredients and flavors.Join the Nami experience and follow along on Instagram at @namilakenona for more information and updates.If interested and you believe your experience may apply, we encourage you to answer the following questions in our application:What is the coolest restaurant you have ever been to?What is the craziest thing you have ever eaten?What is your favorite cocktail?Have you ever traveled outside of the US? If so, where to?If selected for an interview, these questions will help us learn more about you so we can share more about our restaurant and career opportunities.Position SummaryOur company is seeking a reliable and detail-oriented Reservationist to join our team. As a Reservationist, you will be responsible for managing reservations, ensuring smooth and efficient operations and providing excellent customer service. The ideal candidate should have excellent communication skills, attention to detail, and the ability to work in a fast-paced environment.ResponsibilitiesManage reservations, ensuring accuracy and efficiencyRespond to customer inquiries via phone, email, and/or chat in a timely and professional mannerProvide exceptional customer service to customers during the reservation processCoordinate with other departments to ensure seamless operationsAccurately enter customer information into the company's reservation systemMaintain accurate records of reservations and customer interactionsRequirementsShift Availability12PM-8PMSkills & AbilitiesExcellent communication skills, both verbal and writtenStrong attention to detailAbility to multi-task and work in a fast-paced environmentStrong organizational and time-management skillsAbility to work independently as well as part of a teamFamiliarity with reservation systems is a plusHigh school diploma or equivalent