Residence Hall Coordinator (RHC) Apply
Job No: 534638
Work Type: Staff
Location:Sacramento
Categories: Unit 4 - APC - Academic Professionals of California, Administrative, Temporary, Full Time, EducationSupport Professionals, Student Services, On-site (work in-person at business location)
Working Title: UniversityHousing Services
Classification Title: Student Services Professional II
PostingDetails
Priority Application Date (Posting will remain open until filled): Wednesday, February 14, 2024 @ 11:55pm PST
PositionSummary
Under general supervision of the Associate Director of Residential Education, the Student Services Professional IIperforms moderately complex professional student service work. Assignments typically require the application of both knowledge and judgmentin using the principles, techniques, standards, guides and professional skills characteristic of a particular student service program oractivity. This generally requires: planning; both interviewing and counseling techniques; judgment to recommend solutions to problems andchanges in program procedures; and/or acting as spokesperson within the area of expertise.
This role requires use of soundindependent judgment while dealing with moderately complex student service problems. It demands the utilization of effective interpersonalskills with both individuals and groups, to be flexible and versatile, to use tact and sensitivity and to apply effective analytical skillsin assisting with the preparation of documentation, mandatory reporting and program assessment.
The purpose of this work is to assiststudents in making successful progress toward their degree objectives; to provide learning experiences which supplement those in theclassroom; and to assist and encourage students to utilize effectively the knowledge, skills and abilities learned during their universitycareers.
University Housing Services(UHS) is a non-general fund, self-support program with approximately 2,100 on-campus beds housinga mix of first-year through graduate school students with 7 residence halls and 1 dining center; 45 full- time employees, 56paraprofessional staff, approximately 150 student staff. UHS includes a First-Year Experience Program and Residential Theme Floors and afull Summer Conference Program.
The Residence Hall Coordinator (RHC) is responsible for the development of a positive communityatmosphere in the living environment conducive to student development and academic success.
The RHC is responsible for implementingand carrying out the University Housing Services conduct within assigned community. The RHC will work with the Associate Director forResidential Education on higher level conduct issues.
The RHC will generally serve as the first responder regarding safety, crisis,and emergency situations in the residential community. The incumbent will oversee the daily building administration, procedures, andoperation of their hall. In addition, this position will serve in a variety of capacities working on projects, committees, andtasks.
The RHC has responsibility for direction and leadership of 1-2 residence halls including providing lead work direction to 6-14Resident Advisors, 8-15 Desk Attendants, 1-4 graduate students. The incumbent is also responsible for advising Hall Council and performingacademic advising.
This is a 12-month live-in position renewable each year based on performance, departmental need and availablefunding.
FLSA: Exempt (not eligible for overtime)
Anticipated Hiring Range: $4,610 permonth - $5,000 per month (Anticipated hiring range is at the minimum of the classification salary range)
CSU ClassificationSalary Range: $4,610.00 per month - $6,556.00 per month
Best-in-class Benefits: Click here to learn more
CSU Total Compensation: Click here to learn more
Salary Grade/Range: 1
Recruitment Type:Temporary (renewable each year based on performance, departmental need and available funding)
Time Base: Full-Time
Pay Plan: 12 months
Work Hours: Monday to Friday, 8:00 am - 5:00 pm. Regular evening andweekend work.
Department Information
Offering various and diverse living and learning experiences, theUniversity Housing Services Office is an integral part of the educational mission of Sacramento State. As such, the office strives to createa welcoming and stimulating environment that prompts students to participate in co-curricular activities that promote life and leadershipskills, social responsibility, and academic success.
Please visit our website for additional information: https://www.csus.edu/student-life/housing/
Minimum Qualifications
Knowledge and Abilities:
Working knowledge of the practices,procedures and activities of the program to which assigned; general knowledge of the methods and problems of organizational and programmanagement. General knowledge of research and interview techniques; and of the principles of individual and group behavior.
Abilityto interpret and apply program rules and regulations; use initiative and resourcefulness in planning work assignments and in implementinglong-range program improvements; obtain factual and interpretative information through interviews; reason logically; collect, compile,analyze and evaluate data and make verbal or written presentations based on these data; advise students individually and in groups onroutine matters where required; recognize multicultural, multisexed and multi-aged value systems and work accordingly; establish andmaintain cooperative working relationships with faculty and staff, CSU administrators, student organizations, private and public agenciesand others in committee work, and student advising and community contacts; and, rapidly acquire a general knowledge of the overalloperation, functions and programs of the campus to which assigned. Demonstrated ability to make decisions and carry through actions havingimplications with regard to other program or service areas Possession of these knowledge and abilities typically is demonstrated through theExperience requirements below.
Experience:
Possession of these knowledge and abilities is typically demonstrated through theequivalent of two years of professional experience in one of the student services program areas or in a related field; experience shouldgive evidence of competence and indicate the potential for further growth. A master's degree in a job-related field may be substituted forone year of the professional experience.
Education:
Equivalent to graduation from a four-year college or university in one ofthe behavioral sciences, public or business administration or a job-related field. Additional specialized experience during which theapplicant has acquired and successfully applied the knowledge and abilities shown above may be substituted for the required education on ayear-for-year basis.
Required Qualifications
Experience
- Universitystudent services experience (e.g. advising, admissions, community development, conduct, residential education, or student programming)
- Experience working with students from various ethnic and socioeconomic backgrounds
- Ability to independently prioritize, plan and organize work in a fast-paced environment
- Stronginterpersonal skills and the ability to provide direct programs and/or services to a diverse student population
- Excellent verbaland written communication skills and a demonstrated ability to communicate effectively in a diverse environment
- Ability to compile,prepare, write, and review reports
- Ability to prepare and give presentations
- Proficiency using standard office softwarepackages (e.g. Microsoft Office Suite)
- Familiarity working with school-based record/data systems/software (example: PeopleSoft,StarRez)
- Ability to understand, interpret and apply moderately complex rules, regulations and procedures
- Ability tomaintain confidentiality
- Ability to train and provide lead work direction to others (i.e. student employees/student leaders)
- Ability to work a flexible schedule including evenings, weekends andholidays
- Ability to live on-campus and participate in an on-call duty rotation
- Commitment to maintaining a welcoming andinclusive work environment with diverse colleagues and constituents including faculty, students, staff, and members of the community
- Ability to pass background check
- Master's degree in Higher Education or related field
- Experience working with students considered to be \\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\"atrisk\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\"
- Experience in a college or university housing services program beyond the Resident Advisor level
- Experience workingwith theme/learning communities or first year experience programs.
- Experience with programming, crisis management, communitydevelopment, conduct and/or administration
- Knowledge of live-in requirements and the challenges that go with living on campus
- Knowledge of and ability to respond to safety and emergency situations
Resume and cover letter
Failure to upload required documentation may result indisqualification.
About Sacramento State
Sacramento State is located in the heart ofCalifornia's capital city, five miles from State Capitol. The lush, 300-acre campus is situated along the American River, close to numerousbike trails and other recreational areas. Sacramento, also known as the \\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\"Farm-to-Fork Capital,\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\" is one of the most ethnically diverse andlivable cities in the country, with a population of half of a million. Sacramento State is a Hispanic and AANAPISI serving institution withabout 31,000 students coming not only from the Greater Sacramento Region, but also from across the state, country, and world. Our 1,800faculty and 1,500 staff are committed to meeting our mission:
\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\"As California's capital university, we transform lives by preparingstudents to lead, serve, and succeed. Sacramento State will be a welcoming, caring, and inclusive leader in education, innovation, andengagement.\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\" As the regional hub of higher education, Sacramento State is dedicated to learning and student success; teaching, research, scholarship and creative activity; justice, diversity, equity and inclusion; resource development and sustainability; dedicated community engagement, and wellness and safety.
As evidenced by the values embedded in our Hornet Honor Code, Sacramento State is committed to creating an inclusive environment where all faculty, staff, students, andguests are welcome and valued. Our commitment is more than simply ensuring that our campus is free from bias and discrimination, but is onedevoted to celebrating many diverse identities, life experiences, and perspectives that enrich our community, teaching and learning.
To learn more about why you should join the Hornet Family, please visit the Why Sac State? page.
Equal Employment Opportunity
California State University, Sacramento is anAffirmative Action/Equal Opportunity Employer and has a strong institutional commitment to the principle of diversity in all areas. Weconsider qualified applicants for employment without regard to race, color, religion, national origin, age, sex, gender identity/expression,sexual orientation, pregnancy, genetic information, medical condition, marital status, veteran status, or disability. Sacramento State hiresonly those individuals who are lawfully authorized to accept employment in the United States.
It is the policy of California StateUniversity, Sacramento to provide reasonable accommodations for qualified persons with disabilities who are employees or applicants foremployment. If you need a disability related reasonable accommodation as part of the application and/or interviewing process, visit https://www.csus.edu/administration-business-affairs/human-resources/benefits/reasonable-accomodation.htmla>.
The University is committed to creating an education and working environment free from discrimination, sexual harassment, sexualviolence, domestic violence, dating violence, and stalking. For more information on mandatory training for new employees, visit https://www.csus.edu/administration-business-affairs/human-resources/learning-development/csu-learn.html.
Jeanne Clery Disclosure of Campus Security Policy and Crime Statistics Act and Campus Fire Safety Right-To-know ActNotification:
Pursuant to the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act, the currentAnnual Security Report (ASR) is available for viewing at https://www.csus.edu/clery.
The ASRcontains the current security and safety-related policy statements, emergency preparedness and evacuation information, crime prevention andsexual assault prevention information, and drug and alcohol prevention programming. The ASR also contains statistics of Clery Act crimes forSacramento State for the last three (3) calendar years. Paper copies are available upon request at the Police Service Center located in theUniversity Union.
Background Check Disclaimer
A background check (including a criminal records check) must becompleted satisfactorily before any candidate can be offered a position with California State University, Sacramento. Failure tosatisfactorily complete the background check may affect the application status of applicants or continued employment of current CaliforniaState University, Sacramento employees who apply for the position.
COVID19 Vaccination Policy
Effective May2023, per the CSU COVID-19 Vaccination Policy, it is strongly recommended that all California StateUniversity, Sacramento employees who are accessing office and campus facilities follow COVID-19 vaccine recommendations adopted by the U.S.Centers for Disease Control and Prevention (CDC) and the California Department of Public Health (CDPH) applicable to their age, medicalcondition, and other relevant indications.
Out of State Employment
Sacramento State University, as part ofthe CSU system, is a State of California Employer. As such, the University requires all employees (up)on date of hire to reside in the Stateof California.
As of January 1, 2022 the CSU Out-of-StateEmployment Policy prohibits the hiring of employees to perform CSU-related work outside the state ofCalifornia.
Eligibility Verification
Candidate will be required to provide official transcripts of theirhighest degree earned and must furnish proof of eligibility to work in the U.S. California State University, Sacramento is not a sponsoringagency for staff and management positions (ie. H-1-B Visa).
Note to Applicants:
Possession of the minimumqualifications does not guarantee an interview unless required by collective bargaining agreement.
Advertised: January 31,2024 (7:00 AM)
Applications Closes: Open Until Filled
To apply, visit https://careers.csus.edu/en-us/job/534638/residence-hall-coordinator-rhc
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