We are seeking a dedicated technical specialist to join a dynamic voice‑network team in the Philippines. This is a hands-on role ideal for someone who enjoys working directly with telephony systems, troubleshooting complex networks, and providing on-site or dedicated support.Key Responsibilities:Serve as the on-site or client-dedicated engineer, becoming a key technical resource for voice infrastructure operationsConduct network analysis, monitoring, and troubleshooting to ensure optimal performance of voice systemsManage system configuration, software upgrades, and hardware lifecycle for voice devicesProvide proactive support: identify risks, recommend improvements, and help prevent service interruptionsTransfer technical expertise and best practices to the client’s internal teamCoordinate with remote support teams for escalations, patches, or urgent maintenanceAssist in hardware replacements, vendor coordination, and ensuring system uptimeTools, Products, and Technologies You’ll Work With:Session Border Controllers (SBCs)Mediant 1000, Mediant 800, Mediant 4000, Mediant 9000Virtual SBCs (Mediant VE / SE / CE) for cloud or virtual deploymentsMedia GatewaysMediaPack 1288, MediaPack 1xx seriesMediant 800, Mediant 500, Mediant 3100 gateways for hybrid IP / TDM or analog deploymentsManagement & Monitoring ToolsRouting Manager, One Voice Operations Center (OVOC)Device Manager for centralized control of gateways, SBCs, and IP phonesIP Phones400HD Series IP phones (e.g., C450HD, C445HD, C425HD)Protocols & CodecsSIP signaling, TDM / ISDN interfacesVoice codecs: G.711, G.729, T.38 (fax over IP)What We’re Looking ForProven experience with SBCs, gateways, IP phones, or telephony systemsStrong knowledge of SIP, TDM, ISDN, and relevant voice protocolsAbility to analyze, troubleshoot, and optimize voice network performanceExcellent communication skills to interact with technical and non-technical stakeholdersTeam player with a proactive and flexible approachHands-on experience with hardware replacement, software upgrades, and monitoring toolsWhy Join Us?Be a key embedded technical partner in a voice network environmentGain hands-on experience with leading-edge SBCs, gateways, and IP phonesWork in a dynamic, fast-paced environment with direct impact on service qualityOpportunity for professional growth and skill enhancement in voice networkingWe welcome all qualified applicants regardless of background.If you’re interested (or know someone who’d be a great fit), please send your resume or referral to .