Residential Services-Professional Manager

Residential Services Manager

Location: Franklin County, MO
Pay: $23.00/hour
Job Type: Full-Time | Flexible Schedule | On-Call Rotation

• ABiLITY is a nonprofit organization providing person-centered supports to individuals with intellectual, developmental, physical, and cognitive disabilities. We are committed to enhancing lives through quality services, meaningful relationships, and community inclusion.

• The Residential Service Manager oversees Independent Supported Living (ISL) homes and supervises Direct Support Professionals to ensure high-quality, 24/7 residential services. This role balances leadership, compliance, and hands-on support as needed.

• Supervise and oversee ISL homes serving individuals with disabilities
• Train, schedule, and support Direct Support Professionals
• Ensure 24/7 coverage and quality of care
• Provide direct support as needed, including transportation and assistance with daily living
• Participate in on-call rotation for after-hours support
• Ensure compliance with agency policies and regulatory requirements

• Minimum age: 18
• High school diploma or GED required
• Valid driver’s license, current auto insurance, and reliable transportation
• Minimum 1 year of supervisory or management experience
• Minimum 2 years of direct support experience with individuals with disabilities

(Must obtain upon hire if not currently certified)

• Level One Medication Aide (L1MA)
• First Aid / CPR / AED
• Crisis Prevention
• Completion of Relias DSP Training Program

• Flexible schedule required due to 24/7/365 services
• Hybrid/work-from-home options available at director discretion
• Office hours: Monday–Friday, 8:00 AM–4:30 PM
• Travel between Franklin County locations required (mileage reimbursed)
• 14 paid holidays (administrative office closed)

• Medical insurance
• Voluntary benefits: Dental, Vision, Life, STD, Accident, Cancer, Critical Illness, HSA
• $25,000 employer-paid Life/AD&D insurance
• 401(k) with employer match
• Vacation and sick time accrual starting day one
• Employee Assistance Program (EAP)
• Professional development and tuition reimbursement
• Refer-a-Friend Program