SERVPRO of La Puente/City of Industry West is hiring a Restoration Manager ! To learn more and apply, e-mail your resume and/or a brief description of work history to: Benefits Competitive compensation Paid training As the Restoration Manager , you will oversee all aspects of projects and crews ensuring excellent customer service and quality work. This front‑line management position leads the team to operational excellence. Key Responsibilities Ensure an accurate scope of work for restoration projects and prepare statements of work utilizing industry specific estimating software. Negotiate with customers and/or clients for approval of restoration activities. Schedule, coordinate and oversee crews, assets, and subcontractors to provide service on active projects. Review job site documentation to support the services provided and ensure proper client requirements and billing process. Maintain all communications with customers, teammates, vendors, and insurance representatives. Manage production expenses including labor, equipment, vehicles, and other assets. Manage the customer and client experience and overall satisfaction; provide priority response to potential customers as needed. Actively engage in recruiting, hiring, and training restoration teammates. Handle each job from start to finish, including scheduling crews, using Xactimate, and SERVPRO software. Position Requirements High school diploma/GED; Associate degree or Bachelor’s degree preferred. Valid driver’s license, CLEAN driving record. At least 2 years of management and/or supervisory experience. At least 3 years of industry experience. Ability to lift a minimum of 50 pounds regularly, occasionally up to 100 pounds with assistance. Ability to climb ladders, work at ceiling heights, and work in tight spaces (e.g., crawl spaces, attics). Ability to repetitively push/pull/lift/carry objects. Ability to work with/around cleaning agents. Each SERVPRO® Franchise is Independently Owned and Operated. All employees of a SERVPRO® Franchise are hired by, employed by, and under the sole supervision and control of an independently owned and operated SERVPRO® Franchise. SERVPRO® Franchise employees are not employed by, jointly employed by, agents of, or under the supervision or control of Servpro Franchisor, LLC, in any manner whatsoever. Compensation: $60,000.00 - $90,000.00 per year Picture yourself here fulfilling your potential. At SERVPRO ® , you can make a positive difference in people’s lives each and every day! We’re seeking self‑motivated, proactive, responsible, and service‑oriented teammates to join us in our mission of helping customers in their greatest moments of need by repairing and restoring homes and businesses with an industry‑leading level of service. With nearly 2,000 franchises all over the country, finding exciting and rewarding SERVPRO ® career opportunities near you is easy! We look forward to hearing from you. #J-18808-Ljbffr