Retail Associate

Luxury Brand Sales AssociateThe ideal candidate is responsible for providing an exceptional client experience, utilizing selling tools and product knowledge to achieve success of a luxury brand. This individual must have proven success in retail sales and the ability to understand and represent building a community through client relations. Increasing unit per transaction while providing extraordinary customer service.Essential FunctionsJob duties include, although are not limited to: Walk the sales floor and review checklist and opening procedures Add checklist bullets points Check communication from previous day Check music programmed Putting the goods out of the floor upon arrival Organize and restock as needed Assist in maintaining visual and merchandise presentation standards Work to develop long term customer relationships Maximize store cross selling opportunities Demonstrate flexibility and ability to adapt to the changing needs of business Understand guest service needs and deliver the extraordinary Work cohesively with co-workers as part of a team Send communication ideas to the Marketing team for daily promotions Keep track of conversion rate people vs sales transactions Contribute fashions trends and selling experience comments at weekly meetings Upsell in a customer friendly way Stock and sort boxes and product Capture customer data and report on shopper profiles and trends Open and Close Stores: Responsible for store openings and closings according to procedures. Responsible for lost preventionInternal RelationshipsReports to Director of RetailExternal RelationshipsHas regular contact with members and guestsQualificationsExcellent customer service skillsMotivate and results drivenAbility to effectively work both autonomously and as a team playerHighly organized with a strong attention to detailFlexible schedule including holidays, weekends and high occupancy demandsEducation/Experience RequirementsLuxury sales experience a plusPhysical RequirementsLifting 50 lbs. maximum with frequent lifting and carrying of objects weighing up to 25 lbs. It requires walking or standing to a significant degree, as well as reaching, handling, feeling, talking, hearing, and seeing. In the United States, we are proud to be an EEO/AA employer M/F/D/V. We maintain a drug-free workplace and perform pre-employment substance abuse testing.