Retail Office Manager

Company DescriptionQ. Contrary is a custom clothing atelier located in Phoenix, Arizona, renowned for curating an exceptional selection of high-end men's and women's fashion. Our focus is on crafting personalized, custom-made clothing that exudes quality, personal style, and timeless elegance. We are dedicated to providing an unmatched shopping experience that resonates with our clientele, setting us apart in the Valley. Company website: https://qcontraryshop.com/Retail Office Manager Q. Contrary is looking for a highly organized, proactive, and detail-oriented team member to help support the day-to-day operations of our growing menswear business.This is not a traditional retail position. We are looking for someone who enjoys solving problems, learning new skills, taking ownership of projects, and helping a small business operate more efficiently. The right person will work directly with the owner and become a key part of the business.If you are someone who naturally takes notes, asks thoughtful questions, follows through on commitments, and enjoys figuring things out, we would love to meet you.What You'll DoOperations & AdministrationManage client follow-up and communicationHelp organize and improve internal systems and processesAssist with inventory management and product organizationSupport Shopify and website updatesCoordinate with vendors and suppliersTrack tasks, projects, and business prioritiesAssist with bookkeeping and administrative projectsMarketing & Content SupportSchedule and publish social media contentAssist with email marketing campaignsHelp organize photos, videos, and marketing assetsSupport content creation initiativesClient ExperienceWelcome and assist clients in the storeHelp maintain a professional and organized showroomSupport client appointments as neededDeliver exceptional customer serviceWhat We're Looking ForMust-Have QualitiesHighly organized and detail-orientedStrong written and verbal communication skillsSelf-motivated and dependableTakes initiative without constant directionComfortable learning new software and systemsStrong problem-solving abilitiesFollows through and gets things donePositive attitude and willingness to help wherever neededNice to HaveExperience working in a small businessRetail or fashion industry experienceShopify experienceSocial media experienceAdministrative or operations experienceAbout Q. Contrary Q. Contrary is a men's clothing store specializing in custom clothing, personal styling, alterations, and premium menswear. We pride ourselves on delivering exceptional service and helping clients look and feel their best.We are a small business, which means every day is different. The right person will have the opportunity to learn multiple aspects of the business and play an important role in our continued growth.Position DetailsPart-Time & Full-TimeIn-PersonPhoenix, ArizonaGrowth opportunities available for the right candidateWe're looking for someone who wants more than a job. We want someone who is excited to learn, contribute, and grow alongside the business.Email resumes to Mary@QContrary.com