Retail Program Manager

Allgood Plumbing, Electric, Heating, CoolingPay: $65k $70k per year (based on experience) Schedule: Full-time, includes evenings and weekends American Residential Services (ARS) is the largest provider of residential heating, cooling, and plumbing services in the U.S., with over 7,000 employees across 60+ service locations. We've been delivering exceptional service to homeowners since 1975 and are proud to be a trusted name in the industry.What We Offer:Year-round, stable workTake-home Company vehicle, gas card, maintenance planBonus opportunities based on team performancePaid training and ongoing professional developmentHealth insurance options starting as low as $5 per week401(k) with company match, paid time off, and holiday payEmployee discounts and growth potential within a national brandWhat You'll Do:Recruit, train, and manage retail sales associates (SSAs) to meet daily and weekly lead goalsOversee SSA schedules, performance, and activities to drive service center successHold weekly team meetings to inform, motivate, and track progress vs. goalsTrain SSAs on product knowledge (seasonal changes, IAQ materials, HVAC systems, etc.)Build a competitive, engaging environment through internal lead contests and challengesSpend 6065% of your time in the field coaching SSAs and working with retail store managementDevelop strong working relationships with retail store staff and area managementCommunicate performance updates and staffing changes to retail partnersCoordinate and execute store events with active involvement from store leadershipWhat We're Looking For:2+ years of proven sales experience requiredPrior supervisory or team leadership experience preferredStrong interpersonal, organizational, communication, and sales skillsAbility to work evenings and weekends with minimal supervisionComfort reading and applying technical training materialsRelated experience, advanced training, or equivalent education may be consideredNote: This posting outlines potential pay ranges and opportunities, which are not guaranteed and do not represent a formal offer. Additional compensation may be offered based on experience and will be outlined in an offer letter addendum. ARS is an equal opportunity employer and does not discriminate based on race, color, religion, sex, national origin, age, disability, or any other protected status under applicable federal, state, or local laws. Privacy policy available upon request.