Retail Sales Leader

Bonobos Lead GuideBonobos is seeking a Lead Guide, otherwise known as a Retail Sales Leader, in our Guideshop. A Lead Guide is our version of a retail sales leader who is customer-obsessed, fit-focused, incentive-driven, and a sales powerhouse. Our Lead Guides use their product knowledge to deliver an exceptional customer experience in a unique retail setting. At Bonobos, we offer a best-in-class product assortment that includes a full wardrobe of better-fitting men's clothing, for every guy, for every occasion, with clothes available to try on at our retail Guideshop locations. Our one-on-one, appointment-based experience offers customers both an alternative and complementary service to our web-based store. Don't think traditional retail; what we're building you haven't seen before.Key ResponsibilitiesDeliver an exceptional customer experience and maximize personal sales resultsCoach Guides during scheduled shifts to provide an exceptional customer experienceExecute closing and opening Guideshop duties as assignedAct as the leader and take on management responsibilities when the Guideshop Manager is not availableSupport expense budget, payroll control and procedural compliance for GuideshopRequired Experience & QualificationsHave 2-5 years of retail or sales experience in a leadership capacity or relevant experienceConsistently achieve personal and overall store sales goalsAble to work a flexible schedule according to the needs of the business, including evenings, weekends, and holidaysKnowledge of men's fashion, fabrics, styles and fitPreferred Qualifications (Skills and Abilities)Know or want to learn as much as possible about men's fashion, fabrics, styles, and fitCultivate an environment of genuine connection where all customers and associates feel welcome, heard, and valuedAre enthusiastic about coaching and mentoring a team and inspired to lead by exampleCreate and ensure a cohesive work environment that inspires engagementSelf-motivated and confident in your ability to network and generate leadsStrong time management, organizational skills and skilled at written and verbal communicationBenefits and CompensationPHOENIX offers a range of benefits to help protect full-time associate's health and long-term financial security including:Medical, pharmacy, dental and vision coverage401(k) and Roth 401(k) with Company matchMerchandise discountPaid Time OffParental leave for new moms and dadsFor part-time associates, PHOENIX is partnering with LIG Solutions to help associates obtain individual insurance coverage that best fits their needs and budget, including major medical, dental, vision, supplemental insurance, life Insurance and more.Additionally, part-time associates may be eligible to receive paid sick leave, public health emergency leave and to participate in the 401(k) and Roth 401(k) with Company match.Full-time and part-time associates may also be eligible to participate in the Bonobos Guideshop Incentive Plan.Actual compensation offered is dependent upon a number of factors including, but not limited to, work location, education, relevant skills and experience of the candidate.