Retail Sales Manager
Job Overview:
We are looking for an experienced and passionate Sales Manager to join our team. As the Sales Manager, you will lead and oversee the store team, ensure smooth operations, drive sales performance, and deliver an exceptional customer experience. This role requires significant experience in managing key accounts and sales, a strong ability to lead teams, and in-depth knowledge of the hair, beauty, and fashion industries.

Key Responsibilities:

• Lead, motivate, and manage the store team to meet sales goals and performance metrics.
• Build and maintain strong relationships with key clients, providing excellent sales support and after-sales service.
• Oversee inventory management, ensuring that product displays and stock levels meet company standards.
• Cultivate and manage customer relationships, ensuring high levels of customer satisfaction and loyalty. Actively address customer feedback to improve the overall customer experience.
• Implement sales strategies and assist the team in executing store promotions and marketing initiatives.

Requirements:

• Proven experience in managing key accounts and driving sales, with a strong background in team management.
• Knowledge of products and market trends within the hair, beauty, and fashion categories.
• Strong customer relationship management skills, with a problem-solving mindset.
• Excellent communication and interpersonal skills, with the ability to work collaboratively in a team.
• Ability to lead by example and drive the store's sales performance.

What We Offer:

• Competitive salary and bonus structure.
• Opportunities for career growth and professional development.
• A collaborative and dynamic team environment where you can develop both your sales and management skills.