Metro by T-Mobile Retail Sales Representative

Essential Duties and Responsibilities:

• Create a positive sales/buying experience for the customer.
• Identify customer's needs and provide information about the benefits of our service that can meet those needs.
• Professionally and clearly explain and demonstrate our products, services, features and benefits relating to the customer's needs, as well as, being able to troubleshoot customer service questions to help resolve all customer problems/concerns.
• Maintain files of existing and potential customers.
• Maintain floor stocking levels, displays, etc.
• Perform sales tracking and related reports.
• Insure that all company policies are followed. Accepting payments on customer accounts and doing exchanges/upgrades correctly.
• Balancing/reconciliation of cash drawer to meet company standards.
• Perform customer services activities, as required.