Retail Sales Specialist

Retail Sales SpecialistLocation: New York, NY 10006 (preferred); Remote opportunities availableDuration: 7-month contract with possibility of extensionSchedule: Monday–Friday, 8:00 AM–5:00 PMHours: 40 hours per weekWork Arrangement: Hybrid in New York or Remote (Eastern Time hours required)Compensation: $30–$39/hrEmployment Type: W2 (not open to C2C, 1099, or visa sponsorship)Role OverviewOur client, a leading organization in the technology and digital commerce industry, is seeking a Retail Sales Specialist to drive new business development, merchant acquisition, and revenue growth for an emerging restaurant-focused digital product. This position focuses on full-cycle transactional sales, including prospecting, qualifying leads, closing deals, and onboarding new and existing merchant partners. The ideal candidate brings a strong technology sales background, experience managing inbound and outbound opportunities, and proficiency with Salesforce and sales enablement tools.ResponsibilitiesManage the full sales cycle, including prospecting, qualifying leads, presenting solutions, negotiating, and closing new business.Drive merchant acquisition and revenue growth by selling digital commerce and promotional solutions to new and existing restaurant partners.Execute outbound prospecting strategies while managing inbound sales opportunities.Maintain accurate sales activity, pipeline tracking, and revenue forecasts using Salesforce.Develop and manage relationships with restaurant owners and business decision-makers.Communicate product value, address objections, and accelerate deal closures.Coordinate merchant onboarding, product launches, and initial implementation activities.Troubleshoot merchant challenges and collaborate with internal teams to resolve issues.Identify sales process inefficiencies and work with leadership to improve conversion rates.Maintain strong partner relationships while ensuring customer satisfaction and continued business growth.Participate in occasional business travel, approximately 20%.Qualifications2+ years of technology sales experience, including transactional selling.Demonstrated full-cycle sales experience, including inbound lead management and outbound prospecting.Experience prospecting, qualifying, negotiating, and closing new business opportunities.Hands-on proficiency with Salesforce CRM and DocuSign.Experience managing sales pipelines, tracking activity, and forecasting revenue.Strong communication, relationship-building, negotiation, and objection-handling skills.Ability to independently manage multiple sales opportunities in a fast-paced environment.Experience working directly with business owners, merchants, or other decision-makers.Preferred QualificationsAdvanced Salesforce experience, including creating and managing pipeline reports.Experience with ZoomInfo and LinkedIn Sales Navigator.Previous restaurant, hospitality technology, or merchant services sales experience.Experience using AI tools such as ChatGPT or Gemini to improve sales pitches, prospecting, and outreach strategies.Fluency in Spanish or Mandarin.Experience selling digital commerce, promotional, or technology-based solutions to small and medium-sized businesses.