O'Reilly Automotive - - Responsibilities: Greet retail/walk-in customers in a friendly, courteous manner and assist them in their selection of merchandise; Provide excellent service to customers calling the store on the phone by answering all calls according to company policy, accurately looking up parts and quote prices, recommending premium and related items, and offering the Low-Price Guarantee; Responsible for accurately maintaining and securing the cash drawer, accepting cash and/or checks, accurately making change, and processing credit card transactions; Address and resolve customer complaints in a friendly manner; Assist with the completion of daily image maker, and planogram updates, including freight receival, stocking shelves, fronting and facing, cleaning, etc.