Returns Specialist 1st Shift

Returns SpecialistWork Flexibility: OnsiteSchedule: Mon Fri, 7:00am 3:30pm, OT availableWhat You Will Do:As the Returns Specialist, you will manage customer orders and complaints, oversee inventory and warehouse tasks, and coordinate complex logistics while supporting continuous improvement and operational excellence.Manage order data and metrics, triage incoming orders, and ensure timely and accurate fulfilment of customer ordersHandle customer complaints, provide tracking updates, and process return merchandise authorizations (RMAs)Supervise picking and packing processes, ensuring accuracy and efficiency in order preparationOversee shipping logistics, coordinate with delivery carriers, and manage transportation schedulesTrack inventory movement and delivery progress to ensure timely arrival and customer satisfactionManage dangerous goods and hazardous materials in compliance with regulatory requirements, including safe handling and shippingAdminister global trade systems and transportation management tools for order booking, shipment tracking, and complianceGenerate and manage manual and end-user proformas; coordinate manual shipments for intercompany and intracompany transfersWhat You Need:RequiredHigh School Diploma or GEDIdeally 2-4 years relevant experiencePreferredClerical/administer work in a manufacturing, supply change or customer service environmentERP systems experience (SAP)$32.10Travel Percentage: 10% Stryker Corporation is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, ethnicity, color, religion, sex, gender identity, sexual orientation, national origin, disability, or protected veteran status. Stryker is an EO employer M/F/Veteran/Disability.