Risk Analyst - Workers' Compensatoin Apply
Its a great time to join the City of Boulder!
Application Deadline:
February 21, 2024 Hiring Range:
67,600.00 - 82,576.00 This is a full-time salaried position. Scheduled Weekly Hours:
40 Benefit Eligibility Group:
Non Union (30+ Hours) Locate the Benefit Eligibility Group value on the
Employee Benefit Eligibility
document to identify the benefits offered for this job. Job Description Summary:
The City of Boulder is a great place to live, work, grow and play. With over 300 miles of dedicated bikeways and more than 150 miles of hiking trails, Boulder values active lifestyles and access to nature. Forty-six thousand acres of protected land provide open space for passive recreation, natural environments, and a green belt around the city. With world class restaurants and art and music venues, The City of Boulder values diverse culture.
Respect is one of our five City Values (including Customer Service, Collaboration, Integrity and Innovation) and we are committed to equity, diversity and inclusion. We celebrate and support our differences across all spectrums, including but not limited to ethnicity, gender, age, disability, and sexuality. Through our focus on Racial Equity, our employee benefits, and the many programs resources we offer our staff, we continually strive to weave respect for one another into the fabric of our organization.
Add your voice and talents to the City of Boulder and help us grow in service excellence for an inspired future.
OVERVIEW OF ROLE: The Risk Analyst provides professional expertise in the development, implementation, administration, and management of various city and risk programs. Plans, organizes, implements measures and evaluates citywide performance and programs which maximize risk-related objectives for the city in order to ensure compliance to applicable federal, state, local laws, regulations, and standards as well as to improve the citys overall risk profile. This position may respond to workers compensation claims to assist with investigation of the incidents and provide information and support.
Job Description:
ESSENTIAL JOB DUTIES AND RESPONSIBILITIES:
WORKERS COMPENSATION CLAIMS/CLAIMS MANAGEMENT: Develops, implements, and administers various risk management programs for the city. - Ensures that city policies and procedures are followed by developing and administering risk programs designed to reduce the risk of workers compensation claims and minimize injuries and lost time. Recommends, advocates, and implements, new and or changes to existing, standard operating procedures, policies and procedures based on current laws and/or regulations.
- Participates in the investigation of, and formulation of strategies relating to lawsuits and workers compensation claims. Ensures compliance with applicable federal and/or state laws, regulations, and/or agency rules, standards, and guidelines. Facilitates communication with claimants, third-party claim administrators, and City Attorneys Office; performs data collection and research as requested.
- Knowledge of and ability to apply standards, guidelines and laws related to workers compensation, safety, ADA, FMLA, COBRA, Title VII/EEOC, and City policies and procedures. Also must remain current with changes in laws and regulations.
- Compiles and prepares police reports, municipal and district court data, and information from insurance companies to submit for subrogation and restitution.
- Manages, compiles, reviews, analyzes, and interprets statistical data on incident occurrences, accident losses and exposures. Evaluates and prepares loss reports for departments presentations
- Surveys other municipalities and employers and compiles comparative data.
- Conducts job site and facility reviews to ensure proper procedures and safety program requirements are being followed and appropriately addresses any deficiencies.
- Coordinates cost recovery efforts as directed for subrogation demands against insurance companies, as well as performing direct recovery against others when necessary. Maintains a subrogation and restitution claim management database to document claims and recovered costs. Prepares reports as needed for the Risk Manager.
- Works with vendors to improve reporting of accident and incident reports, maintains records/databases, and compiles reports on incidents/accidents in the city.
- Organizes and maintains records required for, year-end audits, performance measures and related activities.
- Participates in department safety committees to provide guidance and insight on behalf of Risk.
- Provides training to departments as needed and requested as the workers compensation subject matter expert for the city.
- Assists Risk Manager in preparing files and information for annual insurance renewals.
- Monitors injured employees progress and ability to return to work in any capacity and makes recommendations regarding the resolution of difficult cases.
- Provides support and gives advice to employees in the program with temporary or permanent, and partial or total disabilities.
- Assists department management, human resources and others as needed in developing temporary and long-term alternative duty and job assignments for employees in the program.
- Implements the programs after the determination is made regarding what return-to-work method will be used.
- Coordinates with the third party claims adjusting provider (TPA) to provide information and support in ensuring claims are timely reported and evaluated.
- Coordinates Designated Provider selection and relationship maintenance to ensure employee claims are addressed promptly and they receive quality medical care throughout their claim.
- Identifies areas of need and researches best practices in addressing them through available avenues.
- Subject matter expert in Colorado statutes and administrative rules, etc. related to claims administration.
- Works with the Senior Risk Analyst in implementation and maintenance in all aspects of the Citys safety program.
- Identifies loss trends and coordinates with the Senior Risk Analyst in developing and implementing training programs to reduce claim frequency and severity
- Stays current on safety best practices including but not limited to Occupational Safety and Health Administration (OSHA) standards, industry recommendations, and current trends.
- Initiates workers compensation claim process: review records and gather information from a variety of reports and sources. Enter into claim management database, send required information to injured workers and third-party claims group.
- Maintains high standard for invoice processing related to the finance department and all subdivisions within.
- Assists the Strategic Planning team with developing, evaluating, promoting, and implementing a Strategic Plan for the Finance Department.
- Serves as the subject matter expert related to graphic design for the annual budget book.
- Act as backup to other risk team members.
- Manages the divisions email account, identifying emails that incumbent can address or refer to appropriate division/city staff.
- Acts as an information resource for divisional staff and assists staff with the research and development of special projects including participating in and/or managing on-going divisional projects.
- Works in partnership with the Office of Emergency Management (OEM) with the development and roll out of programs affecting both emergency management and employee safety.
- Participates as a member of the Incident Command System (ICS), Emergency Operations Center (EOC), and other similar emergency command system structures, to assist with the management of the Citys prevention, preparedness, protection and mitigation, response, and recovery efforts in preparation for potential emergencies and disasters.
- Acts as a technical advisor to management in regard to security issues.
- Performs research projects and prepares and modifies written materials such as correspondence, memos; edits, proofreads, corrects grammar, and originates brief written materials.
- Updates division web site.
- Performs related duties as required to meet the needs of the city.
- Takes proper safety precautions to prevent accidents. Responsible for the safety of self, others, materials, and equipment. Uses all required safety equipment and follows all safety regulations, policies, and procedures. Reports all accidents and damage to city property.
- Responsible for knowing and complying with all city and department policies; participating in professional trainings and development; and adhering to attendance and workplace attire policies.
- Keeps abreast of latest risk management techniques and industry best practices.
ORGANIZATIONAL STRUCTURE:
(1) This position reports to the Risk Manager.
(2) This position does not directly supervise any other position.
KEY COMPETENCIES:
- Leading Others with Emotional Intelligence: Motivating, developing, and directing people as they work, identifying the best people for the job. The ability to notice, interpret, and anticipate others concerns and feelings, and to communicate this awareness empathetically to others.
- Teamwork: Working effectively as a member and leader of formal and informal teams. Understanding the interests and concerns of others and able and willing to share and receive information.
- Instructing or Mentoring: Teaching someone how to do something. Demonstrating commitment to mentoring others, answering questions, and providing a safe space to learn.
- Initiative: Identifying what needs to be done and doing it before being asked or before the situation requires it. Completes work in a timely and consistent manner.
- Written and Oral Communication: Speaking or writing to communicate ideas. Actively listens to concerns and is open to the ideas of colleagues and customers. Ability to communicate tactfully and effectively with the public and coworkers, with excellent customer service skills.
MINIMUM JOB REQUIREMENTS
- Bachelor's degree in an applicable field.
- Minimum of three years of progressively responsible experience or equivalent combination of experience and education.
- Effective and working knowledge of Microsoft Office and Adobe Suite programs.
- Ability to provide excellent customer service in person, in writing, in video conferencing, and over the telephone; must be courteous, patient, and personable when working with the public and employees.
- Ability to deal effectively with individuals under stressful circumstances who may be agitated.
- Ability to work with confidential information and maintain confidentiality.
- Team orientation and ability to work with others effectively in a collaborate fashion.
- Experience performing calculations to develop trends, breakdowns, and other comparisons.
- Currently working toward an industry designation such as Associate in Risk Management (ARM), Associate in Claims (AIC), or Certified Safety Professional (CSP) or willingness to do so upon hire.
PREFERRED REQUIREMENTS
- Knowledge of and experience with municipal government functions and processes.
- Experience adjusting claims, especially workers compensation claims
- Three years of experience using a risk management information system.
- Working experience with insurance, general liability, or workers compensation
- Possess a designation such as Associate in Risk Management (ARM), Associate in Claims (AIC), or Certified Safety Professional (CSP).
WORKING CONDITIONS AND REQUIREMENTS:
- Physical and Mental Effort:
- Primarily sedentary physical work.
- Occasional lifting, carrying, walking and standing.
- Work may include extended periods of time viewing a computer video monitor and/ or operating a keyboard.
- Ability to work under stress from demanding deadlines, public contact, and changing priorities and conditions.
- Work Environment: Works primarily in clean, comfortable environment. Works in a setting subject to continuous interruptions and background noises.
- Machines and equipment used include but are not limited to the following: Frequently uses standard office equipment including office equipment, personal computers, equipment, and software, including word processing, data base management, spreadsheet application, electronic mail telephones, calculators, and copy/fax machines.
WHAT YOU WILL LEARN OR ACCOMPLISH:
You will expand your career in risk management assisting in all aspects of a municipal risk program. In this position you take on more responsibility and are often needed to make quick decisions under the program framework established by the risk manager. You will be able to provide input at all levels of the organization with respect to proactive and effective risk management, guiding departments in finding the correct levels of risk appetite and risk tolerance.
ACCOMMODATIONS: Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions of this position.
The City of Boulder provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, national origin, sex, sexual orientation, gender identity, disability, genetic information, age, or any other status protected under federal, state, and/or local law.
Additional Job Description:
WORKING CONDITIONS AND REQUIREMENTS:
- Physical and Mental Effort:
- Primarily sedentary physical work.
- Occasional lifting, carrying, walking and standing.
- Work may include extended periods of time viewing a computer video monitor and/ or operating a keyboard.
- Ability to work under stress from demanding deadlines, public contact, and changing priorities and conditions.
-
Work Environment: Works primarily in clean, comfortable environment. Works in a setting subject to continuous interruptions and background noises.
-
Machines and equipment used include but are not limited to the following: Frequently uses standard office equipment including office equipment, personal computers, equipment, and software, including word processing, data base management, spreadsheet application, electronic mail telephones, calculators, and copy/fax machines.
WHAT YOU WILL LEARN OR ACCOMPLISH:
You will expand your career in risk management assisting in all aspects of a municipal risk program. In this position you take on more responsibility and are often needed to make quick decisions under the program framework established by the risk manager. You will be able to provide input at all levels of the organization with respect to proactive and effective risk management, guiding departments in finding the correct levels of risk appetite and risk tolerance.
ACCOMMODATIONS: Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions of this position.
The City of Boulder provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, national origin, sex, sexual orientation, gender identity, disability, genetic information, age, or any other status protected under federal, state, and/or local law.
The City of Boulder is committed to a diverse and inclusive workplace. We are an equal opportunity employer and do not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected statute. For individuals with disabilities who would like to request an accommodation, please send a request to HR@bouldercolorado.gov.
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