Robotic Service Engineer

About the Role at RobCo At RobCo, we don’t just build robots, we are redefining the relationship between hardware and AI. Our end-to-end solutions seamlessly combine advanced, scalable industrial hardware with a central software suite powered by Physical AI to make manufacturing truly autonomous, efficient, and scalable. By delivering field-ready robotic solutions that just work, we empower industrial companies to automate without complexity and successfully solve the global labor shortage. With locations in Munich and Austin, and backed by leading global investors such as Lightspeed, Lingotto Innovation, and Sequoia, we are redefining Autonomous Industrial Robotics. At RobCo, we automate the ordinary, so humans can do the extraordinary. To achieve this, we are looking for an ambitious Robotic Service Engineer to help us establish RobCo as leading provider of automation solutions. Your Responsibilities Maintenance and replacement of components on existing systems and performance of fault analyses for rapid restoration of production capability. Optimization of robot systems in our modern Robflow no-code programming interface – from re-teaching positions to process adjustments based on your findings. Remote support for customer systems , including diagnostics, troubleshooting, and assistance with technical issues. Proactive process evaluation for early detection of potential malfunctions, as well as collaboration with product development and solution engineering—your feedback is crucial for improving future systems. We're looking for someone who has Technical expertise: Highly proficient with computers and software -> work with our innovative No-Code robot programming software Object oriented programming background is a plus Training in automation technology, e.g., as a mechatronics engineer, electronics technician, mechatronics technician, or a comparable qualification. Practical experience and passion: Initial experience in commissioning or maintaining automation solutions or similar technologies—and enthusiasm for innovative technical challenges. Mobility and customer focus: You have a driver's license, enjoy traveling – up to ~ 70% throughout the US – and love supporting customers on site. In doing so, you ensure that our systems run reliably, understand their needs, and actively contribute to successful projects. Structured approach to work: Precise documentation and clear communication are a matter of course for you. Team spirit and problem-solving skills: You enjoy working with different departments and find pragmatic solutions that comply with standards or set new benchmarks. Why join RobCo? Develop modular, software-defined robotics solutions with us that set new standards in automation. Help us build robots equipped with state-of-the-art AI that perceive their environment, analyze data, and make intelligent decisions in real time. As part of a very dynamic and fast-growing scale-up, you will take on responsibility from day one, drive your own projects, and see the direct impact of your work. Flat hierarchies, open communication, and regular 360 feedback enable fast decisions and support your professional and personal development. Competitive compensation and benefits package - including medical, dental, and vision coverage, plus a 401(k) plan. Unlimited paid time off incl. major holidays. Company-sponsored onboarding and team offsites in Germany. About RobCo RobCo was founded in 2020 in Munich and leads the transition toward fully Autonomous Industrial Robotics. Powered by cutting-edge Physical AI, our solutions seamlessly combine a scalable hardware architecture with intelligent software to eliminate operational complexity and solve the industrial labor shortage. Through an innovative Robotics-as-a-Service (RaaS) model, RobCo empowers manufacturing enterprises to automate high-impact tasks while shifting heavy upfront CapEx into predictable, risk-free operating expenses. Today, our field-ready solutions safely and efficiently automate complex industrial workflows, such as machine tending, palletizing, dispensing, and welding. RobCo is a fast-growing scale-up operating across Europe and the US, with dynamic teams in Munich, San Francisco, and Austin. Backed by premier global venture capital firms, including Lightspeed, Lingotto Innovation, and Sequoia, we offer an environment where builders, innovators, and thinkers can see the direct impact of their work every day. Don’t meet every single requirement? If you’re excited about this role but your past experience doesn’t align perfectly with every qualification in the job description, we encourage you to apply anyway. You may be just the right candidate for this or other roles. At RobCo, applicants are selected regardless of ethnic origin, religion, gender, age, disability, or sexual orientation. All decisions throughout the recruitment process are based solely on applicants’ qualifications, skills, knowledge, and experience, as well as relevant business requirements. #J-18808-Ljbffr