Rooms Leader-in-Development (Beginning Summer 2024) Apply
Location
Corpus Christi Hotel
Located in the lively downtown Marina District, the four-diamond Omni Corpus Christi Hotel offers newly renovated rooms with spectacular views of the Corpus Christi bay. Situated along 131 miles of Texas coast, there are virtually limitless choices for water sports, including year-round sailing, swimming, snorkeling and some of the worlds beat deep-sea fishing. All are just moments away from this spectacular Corpus Christi hotel.
The Omni Corpus Christi Hotel associates enjoy a dynamic and exciting work environment, comprehensive training and mentoring, along with the pride that comes from working for a company with a reputation for exceptional service. We embody a culture of respect, gratitude and empowerment day in and day out. If you are a friendly, motivated person, with a passion to serve others, the Omni Corpus Christi Hotel may be your perfect match.
Job Description
Omni Hotels & Resorts is seekinga Rooms Leader-in-Development for the beautiful Omni Corpus Christi Hotel!If you love hospitality, creating amazing customer experiences, and the structure and benefits that come from working with a hotel company then you will love working with Omni! We are proud to announce that we are the highest rated hotel company on Glassdoor's 2019 Best Places to Work list!
The Rooms Leader-in-Development (LID) program is a 12-month program designed to develop graduates into successful managers in the division they wish to pursue. The Rooms LID will spend 40 hours each week working within the department and 10 hours completing Learning Commitments throughout the training property. Learning Commitments are projects that will allow LIDs to learn about general hotel operations, as well as the details and functions of their division. Each commitment will provide resources and evaluation criteria. LID will learn and perform all aspects of Front Office and Housekeeping operations.
Responsibilities
- Oversees the performance of staff and takes corrective actions when necessary
- Scheduling of staff
- Maintains accurate payroll records to ensure staff is paid correctly
- Cleaning and inspecting guest rooms
- Responds to guest requests and complaints as required
- Monitors product inventory and order additional products as necessary
- Interviewing and selection of staff
- Follow up on established training steps.
- Handle guest comments and complaints and ensure guest satisfaction.
- Communicate with guests and receive feedback.
- Ensures that all housekeeping Front Office operations are performed according to Omni Hotels standards
- Will be responsible for meeting with Division head weekly, Director of Human Resources each month and corporate mentor bi-monthly
Qualifications
- An Associates degree or higher is required, preferably in Hospitality Management.
- Previous Housekeeping or Rooms Division experience is preferred.
- Must be willing to work 5 hours per week with a flexible schedule
- Willingness to relocate upon completion of the program to ensure timely promotion to a management role
- Previous experience in a hotel or a related field preferred
- Has strong interpersonal skills and is customer service oriented with a sincere, helpful, caring and friendly personality
- Projects enthusiasm, professionalism and a positive attitude at all times
- Pays precise attention to detail, order and cleanliness
- Has outstanding written and verbal communication skills, and exceptional phone manner
- Able to adapt in a fast paced, constantly changing environment within a dynamic work schedule
Omni Hotels & Resorts is an equal opportunity employer - vets/disability. The EEO is the Law poster and its supplement are available using the following links: EEOC is the Law Poster and the following link is the OFCCP's Pay Transparency Nondiscrimination policy statement If you are interested in applying for employment with Omni Hotels & Resorts and need special assistance to apply for a posted position, please send an email to applicationassistance@omnihotels.com .
