Running Shoe Tech

At Redo, we're not just redefining returns; we're shaping the entire customer experience journey. Reverse logistics is the part of the business that handles what happens after a purchase comes back, and our resale operation is where that work becomes physical. Every pair of running shoes that comes back has to be looked at by someone who can tell the difference between a shoe that's finished and a shoe that has miles left in it.We're hiring Running Shoe Techs to make that call. You'll inspect and grade inbound footwear against Redo's condition standards, restore what can be restored, and get it back into circulation. What a pair is worth, how it gets listed, and whether the next customer is happy with it all trace back to your judgment.Most warehouse roles stop at moving product. This one starts with judgment and grows from there. It's the foundation of our resale business and a training ground for future leaders across operations, fulfillment, and marketing. For the right person, this is a foot in the door at a growing company where initiative is rewarded and skills, responsibility, and compensation grow over time.Responsibilities• Inspect and grade inbound footwear using Redo's condition standards• Restore shoes to resale ready condition through refurbishment and reconditioning• Apply condition standards consistently, so that pricing, listing, and fulfillment downstream can rely on your calls• Repackage footwear and assemble boxes• Stock footwear on shelves• Fulfill customer orders• Keep the job site clean and organizedWhat winning looks likeConsistently high-quality work that earns trust over time. Strong judgment, attention to detail, and ownership that leads to greater responsibility and new opportunities within the company.Qualifications• Exceptional attention to detail and ambition in your work• Strong belief in accountability and personal responsibility• Self-motivated and action-oriented, with a proactive approach• Optimistic attitude and a positive outlook on challenges• Resilience and a solution-focused mindset when faced with adversity• Timely and effective communication skills• Desire for continuous personal growth and development• Ability to stand for extended periods and lift up to 50 lbsPreferred Qualifications• Experience grading, inspecting, appraising, or restoring product where condition determined its value• Previous employment in the running, outdoor, or athletic footwear industry• Personal background in running, training, or athletics• E-commerce experienceRedo benefits and perks• Starting pay of $19 per hour• Free shoes every 6 months• Professional development and advancement opportunities• Flexible schedule• Paid time off• Employee discount• Referral program• A team that works hard and enjoys the work• This role is onsite in Richmond, Virginia