Sales Account Manager

The Sales Account Manager is responsible for developing and executing strategic sales initiatives to drive aftermarket business growth with assigned OEM customers. This role focuses on building long-term customer relationships, identifying new business opportunities, implementing account growth strategies, and delivering revenue and profitability objectives while maintaining exceptional customer satisfaction. The successful candidate will serve as a key liaison between customers and internal stakeholders, ensuring customer needs are understood and addressed while supporting the organization's long-term growth strategy.Key Responsibilities:Business Development & Account ManagementDevelop and execute long-term business development strategies for assigned OEM accounts to increase aftermarket sales of OEM glass productsIdentify and pursue future business opportunities aligned with company sales and growth objectivesConsistently achieve established sales goals, revenue targets, and performance objectivesBuild and maintain strong relationships with customer stakeholders at all organizational levelsUnderstand customer needs, expectations, and industry trends, communicating relevant insights to internal teamsMaintain comprehensive knowledge of the automotive glass industry, key market participants, and company product offeringsDeliver exceptional customer service and continuously seek opportunities to improve customer satisfaction and performance metricsCollaborate with cross-functional teams to support customer initiatives and account performanceAct as a trusted business partner to customers, ensuring timely resolution of issues and effective communicationManage and monitor the financial performance of assigned accountsAnalyze market data, customer trends, and competitive activity to identify sales opportunities and strengthen the company's value propositionDevelop, track, and report key performance indicators (KPIs) and account metricsPrepare and present account status reports, business reviews, and strategic recommendations to managementProvide commercial analysis and business insights, identifying trends and opportunities for continuous improvementSupport strategic planning initiatives and long-term growth objectivesIdentify and implement process improvements that enhance customer satisfaction, operational efficiency, and financial performanceContribute to the development and execution of company-wide strategic initiativesQualifications:Bachelor's Degree in Business, Sales, Marketing, or a related field required; equivalent experience may be considered3–5 years of Account Management, Business Development, Sales, or related experiencProven track record of customer acquisition, account growth, and customer retentionExperience within OEM and/or automotive aftermarket environments preferredWorking knowledge of OE and Aftermarket processes and systems is highly desirable