About AllCare.ai

AllCare.ai is transforming senior healthcare by delivering fully coordinated, in-facility care built around one shared care plan. We bring together in-facility providers — including primary care, psychiatry, podiatry, diagnostics, wound care, and chronic care management — alongside pharmacy services, all supported by a 24/7 medical concierge team to ensure seamless, high-quality care for residents.

At AllCare.ai, technology strengthens the connection between provider and patient. Our AI-powered platform automates charting, compliance, and predictive health alerts so providers can spend more time with patients and less time on administrative work. The result: smoother workflows, smarter decision-making, and stronger patient outcomes.

We currently serve Assisted Living Facilities across California and are expanding to new regions. Our mission is simple — to give healthcare providers the tools, support, and time they need to deliver exceptional care for seniors.

Role Overview

We are seeking a Sales and Client Management to serve as the primary relationship partner for Assisted Living communities within an assigned Southern California region. This is a field-based role with the majority of time spent onsite in facilities, supporting staff, reinforcing workflows, and ensuring strong alignment with AllCare services.

You will build and maintain long-term relationships, support adoption of our EMR and care workflows, and play a central role in ensuring each facility receives consistent, reliable, and high-quality collaboration from AllCare. This role requires strong communication skills, comfort delivering training, and the ability to work independently in a fast-paced growth environment.

What You’ll Do

Client Relationship & Engagement
• Maintain strong, ongoing relationships with Assisted Living Facility leadership and staff
• Conduct regular onsite visits to ensure alignment, engagement, and partnership satisfaction
• Serve as the primary point of contact for facility partners

Training & Software Adoption
• Train and re-train facility staff on AllCare workflows and EMR usage
• Adapt training approaches to different staff experience levels and turnover dynamics
• Support successful and continued adoption of technology-driven workflows

Operational Support
• Monitor and support day-to-day collaboration between AllCare providers and facility teams
• Identify facility or process challenges proactively and coordinate actionable solutions
• Maintain accurate records of visits, priorities, and engagement updates

Cross-Functional Collaboration
• Work closely with Medical Concierge and Clinical Operations teams
• Support onboarding and integration of new facilities as AllCare expands

Requirements

Qualifications

• 7+ years in Client Success, Account Management, Field Sales, Community Outreach, or similar client-facing role

• Experience selling or supporting adoption of SaaS, EMR, or workflow-based software solutions

 • Comfortable presenting and training staff at various levels (clinical and administrative)

• Strong relationship-building and communication abilities

• Highly organized with consistent follow-through and accountability

• Ability to work independently in a field-based environment

• Valid driver’s license and reliable transportation for daily travel

 • Bachelors Degree Preferred 

Preferred Qualifications

• Experience in senior care, home health, hospice, or assisted living settings
• Familiarity with EMR systems or digital healthcare platforms
• Understanding of facility operations, staff roles, and care workflows

Benefits

What We Offer

• Compensation: $100,000–$120,000 annual base, plus performance incentives
• Benefits: Medical, Dental, Vision, 401(k), Paid Time Off
• Mileage Reimbursement for field travel
• Career Growth: Advancement opportunities as we expand across California

Schedule

• Location: Southern California (field-based role)
• Travel: 50–80% local travel to Assisted Living Facilities
• Office Days: 1–2 days per week in the Irvine office for planning and alignment
• Schedule: Monday–Friday