Sales Associate (Forum Shops)

OVERVIEW:The Sales Associate is a brand ambassador; responsible for providing a personalized client experience, building strong client relationships, meeting and exceeding sales targets. This individual is a team player that delivers the highest standards of the Balmain client experience. WHAT YOU’LL DO:Represent Balmain’s ethos and values; be reliable, collaborative, and act with integrity as a representative of the brand. This includes both in store, as well as out of store events and activations.Demonstrate excellent knowledge of Balmain’s history, heritage and productsProvide outstanding service to our clients and be a true ambassador of the brand ensuring that every client is treated according to Balmain standards.Drive and exceed individual KPI goals, by ensuring the highest level of Customer Service and quality of sales.Be creative and entrepreneurial; make recommendations to management based on your observations and client experiences.Recruit new clients; make meaningful relationships with new clients by introducing the brand, getting to know them, and making recommendations based on their lifestyle.Foster relationships with existing clients; continuously build upon your current relationships through various outreach initiatives.Be a team player; collaborate with your peers and contribute to the overall success of the store.Support the management team with operational duties as needed!Adhere to all company policies and procedures.QUALIFICATIONS:3+ years of Luxury Retail Experience.Exceptional organizational skills, follow through and attention to detail.Solutions based thinker.Collaborative spirit and proactive attitude.Excellent written and verbal communication skillsAbility to speak Spanish preferred but not requiredBENEFITS & PERKS: Health, vision, dental and fringe benefitsPaid Vacation, Sick, and Holidays401k with Company matchEmployee DiscountBALMAIN is a French luxury fashion house founded in 1945 by Pierre Balmain, the visionary behind the iconic “New French Style.” Under the creative leadership of French-born designer Antonin Tron, the Maison stands for contemporary elegance, honoring over 80 years of heritage. BALMAIN embodies savoir-faire, culture, and sensuality, offering a style that is radiant, precise, and bold - a perfect reinterpretation of its founder’s architectural approach to movement. The Maison’s collections span women’s and men’s ready-to-wear, accessories, Balmain Beauty, inspired by its legendary mid-20th century fragrances, and signature eyewear, all reflecting the Maison’s distinctive identity.