Position Details
Sales Development Representative Apply
Job Description
Job Description:
As a Sales Development Representative at Firefly, you will play a crucial role in our sales and growth strategy. You will be responsible for driving new business opportunities by engaging in outbound sales activities, including cold outreach via phone, social media, and email. Your primary goal will be to identify and qualify leads in order to schedule network assessments for our account executive team. You will collaborate closely with sales leadership to continually improve and optimize sales materials and templates. This role offers an excellent opportunity for career growth and advancement in the rapidly evolving field of IT and Cybersecurity sales.
Key Responsibilities:
• Conduct daily cold outreach to potential clients via phone, social media, and email.
• Identify and qualify leads to ensure they align with our target customer profile.
• Schedule Network Reviews to evaluate clients' IT infrastructure and cybersecurity needs.
• Maintain accurate and up-to-date records of all interactions and activities.
• Track and report daily outreach numbers to measure performance and progress.
• Collaborate with sales leadership to refine and enhance sales materials and templates.
• Stay current on industry trends, products, & services to effectively sell our value proposition.
• Attend regular training sessions to further develop your skills and knowledge.
• Attend and contribute within regularly scheduled sales meetings.
• Provide exceptional first impressions to facilitate the formation of strong client relationships.
Join Firefly, where we blend professionalism with a personal touch. Our ethos is rooted in respect, understanding, and a commitment to excellence in everything we do.
What Sets Us Apart:
•Timeliness and Efficiency: We value our customers' time. Our team ensures prompt and efficient interactions, keeping communication clear and adjusting to customer preferences.
•Empathetic Customer Service: We listen to understand, treat each customer with courtesy and respect, and show genuine concern for their challenges.
•Professional Integrity: Our team members verify their work thoroughly, maintain a neat and professional appearance, and treat customer spaces with the utmost care.
•Anticipatory Approach: We aim to anticipate and meet customer needs, maintaining honesty and transparency in every interaction.
•Respect and Accountability: We treat customers as we would like to be treated and uphold accuracy in reporting and billing.
At Firefly, you'll join a team where every member is dedicated to creating positive and lasting customer experiences through our foundational values of honesty, integrity, and being of service to our clients and our company.
