J. C. Penney - - Responsibilities: Direct Customer Service and sales activities in store; resolves customer issues and concerns; Manages merchandise standards through Put to Fixture, SET, and Visual process execution; Maintains high merchandise presentations standards; leads planning and execution of merchandise and visual elements including pricing and signing; Trains, mentors and coaches all associates on Omnichannel processes and pickup procedures; Drives profitable sales growth in the Fine Jewelry, Mattress, and Window businesses; oversees specialty training and care/protection plans