Sales Operations ManagerImperial is seeking a self-directed Sales Operations Manager to assist with implementing strategic plans, improving process efficiencies, and enhancing intradepartmental communication and processes.What You'll Be Doing:Implementation of strategic plan for sales channelReporting and analyzing sales dataOversee new and continued training for team membersResponsible for maintaining a high level of professionalism and convey this expertise in both Internal & External Customer supplier relationshipsCollaborate with the sales team to identify and address operational issuesManage sales technology and tools to ensure they are effectively supporting sales operations.Communicate with other departments (e.g., finance, marketing, operations) to assist in the facilitation of implementing new programs and execution of current businessAssist team members when problems ariseAssist the VP of Nike Team Headwear with other projectsOther duties as assignedWhat We Need:Proven customer service experience.Administrative experience in sales operations.Strong leadership and coaching abilities.Excellent written and verbal communication.Ability to prioritize tasks and manage time effectively.A detail-oriented and process-driven approach.BenefitsFree Hats401K with company matchHealth care (medical, dental, vision)Employee Assistance ProgramPTO (vacation, personal days, 9 company holidays)Opportunities for continuing educationEmployee product discountsRelocation to the greater St. Louis area (if needed)Company Overview Since 1916, Imperial has epitomized luxury, authenticity, and individuality by crafting premium headwear, apparel, and accessories with an unwavering dedication to quality and detail. Our team is committed to excellenceserving customers in golf, retail, corporate, and destination/leisure markets. We are available in the top resorts, golf courses, national sporting events, and retail locations nationwide. As the #1 headwear brand* in the golf market and an entrusted licensing partner for companies including Nike, Adidas, and Peter MillarImperial is leading the industry in decorative apparel. *Voted by the Association of Golf Merchandisers (AGM) and reported by Golf DatatechOur Mission: We create and deliver innovative, and premium quality products with unmatched speed and exceptional service.Imperial is an equal-opportunity employer and is committed to providing a workplace free from harassment and discrimination. We are committed to recruiting, hiring, training, and promoting qualified people of all backgrounds.Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.