Sales Operations Specialist

Microbot Medical is a cutting-edge medical device endovascular robotic surgery company, seeking an experienced, motivated, and enthusiastic Sales Operations Specialist to join our team.We are on a mission to redefine endovascular procedures with the LIBERTY® Endovascular Robotic System, the world’s first single use, remotely operated endovascular robotic system, currently cleared by the FDA, that enables precise vascular navigation while reducing radiation exposure and physical strain. The peripheral endovascular space is one of the largest markets with clear unmet needs, but still with minimal penetration of robotics. LIBERTY is designed to redefine the endovascular surgical robotics marketplace by overcoming many obstacles that hinder the adoption of other robotic systems by eliminating the large capital footprint and its expenses and creating a system that is easy to use with minimal set-up time and has the potential to add value for all stakeholders.About the Role:As a Sales Operations Specialist, you will serve as a critical link between Sales, Operations, Finance, and Legal to ensure smooth execution of the order lifecycle. This role is focused on facilitating deals from quote to cash, managing order fulfillment processes, and supporting contract and sales agreement workflows. You’ll play a hands-on role in ensuring deals are structured, processed, and executed efficiently while maintaining compliance with internal policies and customer requirements.Essential Functions and Responsibilities: Manage the end-to-end order process, including order entry, validation, and submission to ensure accurate and timely fulfillmentReview sales orders for completeness, pricing accuracy, and compliance with approved terms and policiesCoordinate with Finance, Operations, and Logistics to ensure seamless order processing, invoicing, and deliveryResolve order discrepancies, billing issues, and fulfillment delays with urgency and attention to detailMonitor order status and proactively communicate updates to internal stakeholders and sales teamsFacilitate the review and processing of customer contracts, quotes, and sales agreementsPartner with Legal and Sales teams to route, track, and manage contract approvals and revisionsEnsure all deal terms (pricing, discounts, terms & conditions) align with company policies and approval frameworksSupport contract lifecycle management, including renewals, amendments, and documentation storageAct as a central coordinator to move deals efficiently through internal approval workflowsSupport sales teams with quote generation, deal structuring, and order submission processesMaintain and enforce standardized workflows for quoting, contracting, and order processingServe as a point of contact for sales team inquiries related to orders, contracts, and operational processesAssist in onboarding and training sales reps on tools, policies, and order/contract proceduresIdentify process gaps and recommend improvements to enhance speed, accuracy, and customer experiencePerform other job-related duties assigned from time to time, within your scope of practice.Qualifications:Bachelor's degree required; Business, Operations, Finance, Supply Chain, or related field preferred1–4+ years of experience in sales operations, order management, contracts administration, customer operations, or related commercial support rolesExperience supporting a medical device, healthcare, or other regulated commercial environments preferredStrong organizational skills with the ability to manage multiple priorities and deadlines simultaneouslyExperience with HubSpot or similar CRM tools, and Priority or similar ERP toolsExcellent written and verbal communication skillsHigh attention to detail and problem-solving abilityAbility to work cross-functionally with internal stakeholders at multiple organizational levelsAdvanced proficiency in Microsoft Excel and other Microsoft Office applicationsStrongprocess orientation and operational mindsetAbility to handle sensitive commercial and contractual information confidentiallyExperience supporting contract lifecycle management and legal review workflowsAbility to identify process improvement opportunities and drive operational efficienciesCustomer-focused approach with strong interpersonal skillsDemonstrated ability to build rapport with clinical and administrative stakeholdersFamiliarity with hospital procurement processesUnderstanding of regulatory considerations for healthcare and medical devicesWillingness and ability to travel up to 15% for company/team meetings and/or field ridesValid driver's license requiredCompensation & Benefits:Competitive base salary plus variable compensation annually (annual base salary range of $60k-$80k, plus eligibility for 10% annual performance bonus)Full benefits package including medical, dental, vision, and 401(k)Comprehensive onboarding and ongoing product training programJoin us and help shape the future of robotic healthcare by driving real-world adoption of a transformative technology.