Exceptional Service. Endless Improvement. Passionate People. Honest and Forthright. These values guide everything we do, and we achieve them thanks to the diverse and collaborative efforts of our team. We are dedicated to creating a supportive environment where every team member can thrive. This includes fostering learning, professional growth, and valuing each team member’s input, all within a culture that promotes work-life balance and a strong sense of belonging.

As we continue to grow, we are excited to welcome a Sales Representative to our exceptional team. In this fast-paced role, you will engage in daily conversations with potential cold leads, aiming to build trust and foster relationships for future opportunities. Success in this role involves being approachable and persuasive, with the ability to quickly understand diverse client needs and offer solutions that align with their goals. We’re seeking candidates who are patient, calm under pressure, and dedicated to making impactful connections through consistent communication.

Responsibilities

• Reach out to potential clients from a provided list to schedule appointments with team members.
• Support by answering incoming calls from prospective clients when needed.
• Clearly communicate how Charles IT operates and highlight what sets us apart from competitors.
• Ask thoughtful questions to understand each client’s current challenges.
• Demonstrate how our services address their needs and encourage them to meet with us.
• Accurately input client information into HubSpot.
• Go above and beyond to meet sales goals and build relationships that support future opportunities.
• Maintain detailed records of calls, sales, and any useful insights gained
• Other duties as assigned

Requirements

• Demonstrated experience in telemarketing or a similar sales/customer service role.
• Proven success in meeting sales quotas, preferably through phone interactions is a plus.
• Familiarity with relevant computer programs (e.g., CRM software) and telephone systems is a plus.
• Proficiency in English.
• Ability to multitask and collaborate effectively within a fast-paced, client-focused team.
• Enthusiastic and committed to contributing to the growth of the company and its client base.
• Self-motivated with the ability to work independently with minimal supervision.
• Highly organized with strong attention to detail.
• A current, valid U.S. driver's license is required.

Be a part of CT's finest and best places to work! Charles IT is a rapidly expanding IT company, recognized among Inc 5000’s fastest-growing companies, MSP’s Top 501, and Marcum’s Top Tech 40. We attribute our success to our talented team, and we’re excited to welcome new members as we continue to grow. Come join us!

Benefits

Charles IT offers a competitive benefits program including Medical, Dental, Vision, Life, Disability, Paid Holidays, PTO, 401K, and bonuses. In addition, we offer free dry cleaning, a fully stocked break room, Friday team lunches, paid training, team-building outings every quarter, professional development and so much more!

Our Commitment to Inclusion:
Charles IT is committed to creating an inclusive environment for all employees. We do not discriminate based on race, color, religion, sex, age, national origin, marital status, disability, veteran status, genetic information, sexual orientation, gender identity, or any other protected category. We welcome and encourage diverse perspectives.

The information contained in this job description is for compliance with the American with Disabilities Act (A.D.A.) and is not an exhaustive list of the duties performed for this position. Additional duties may be required.

If you’re excited about contributing your expertise to a fast-growing company that values innovation and teamwork, we’d love to hear from you!