Job Title: Sales Support Specialist
Job Location: Littleton, MA
Job Type: Full Time

Job Description:

• Answer incoming sales calls, address customer inquiries, provide product information, and process orders

• Accurately enter and maintain data in CRM and order management systems

• Process customer orders from initiation to fulfillment, ensuring accuracy and timely delivery

• Make outbound sales calls to potential and existing customers to promote products and services

• Collaborate with the sales team to follow up on leads and close sales

• Provide exceptional customer service by resolving issues and answering questions promptly

• Prepare reports and updates on sales activities and customer interactions

• Support administrative tasks and assist other departments as needed

• Stay informed about products, promotions, and market trends to better assist customers