Sales Systems Architect/ Staff Business Analyst

Our client is in the process of stabilizing and optimizing our sales systems ecosystem — specifically across Microsoft Dynamics 365 CRM, OrderNet (CPQ), and our ERP platform. We are experiencing integration gaps, data quality issues, and validation failures across these systems that are creating downstream operational challenges for our Sales and Customer Service teams. We need a seasoned architect / Staff Technical BA to assess the current state, identify root causes, and lead targeted improvements. KEY RESPONSIBILITIE SConduct an end-to-end assessment of current sales system workflows and cross-system integration sDiagnose and resolve root causes of validation failures and data transfer issues between CRM, OrderNet (CPQ), and ER PImprove customer and address data governance processe sSupport CRM user adoption through workflow optimization and process simplificatio nBuild a sustainable process for ongoing customer data quality managemen tEstablish scalable operational processes supporting both domestic and future channel expansio IDEAL CANDIDATE PROFI LEDemonstrated experience architecting or optimizing solutions across CRM, CPQ, and ERP platfor msStrong background in data governance, system integration design, and cross-platform data quality manageme ntExperience with Microsoft Dynamics 365 CRM preferr edHands-on problem-solver who can assess quickly and deliver actionable recommendatio nsExcellent communication skills — comfortable working directly with Sales, Customer Service, and IT stakeholde #J-18808-Ljbffr