Company DescriptionSuccessMetrics Corp is a fast-growing Salesforce consulting and AI-enabled delivery company that partners with mission-driven and growth-focused organizations across Public Sector, , Health & Life Sciences, and SMB commercial enterprises. Founded by former Salesforce leaders and Certified Technical Architects, we bring deep platform expertise, strong domain knowledge, and practical delivery excellence to help organizations modernize operations and deliver measurable outcomes.We specialize in designing and implementing scalable Salesforce solutions across areas such as GrantMaking, FieldService, Agentforce and Revenue Lifecycle Management. Our team combines architecture strength, hands-on execution, and a strong ownership mindset to solve complex business challenges.At SuccessMetrics, you will have the opportunity to work on meaningful transformations, collaborate with highly experienced leaders, and grow with a company that values curiosity, accountability, innovation, and impact.Role DescriptionWe are looking for a driven, outcome-focused Salesforce Architect / Delivery Lead to join our team in Puducherry, India. This is a hybrid, full-time role for someone who takes ownership, communicates clearly, works collaboratively, and is passionate about building high-quality Salesforce solutions that deliver real business value.This role combines solution architecture, delivery leadership, and client engagement. You will be responsible for shaping end-to-end Salesforce solutions, guiding teams through implementation, and ensuring projects are delivered with quality, scalability, and business alignment. You will work closely with business stakeholders, technical teams, and leadership to drive successful outcomes across multiple engagements.The ideal candidate is someone who is curious, continuously learning, and comfortable operating across architecture, delivery, data, integrations, and DevOps. You should have experience designing and implementing large-scale Salesforce solutions and leading teams through complex delivery programs.Key ResponsibilitiesLead the architecture, design, and delivery of scalable Salesforce solutions across complex business environmentsTranslate business goals and requirements into practical, maintainable, and high-quality solution designsOwn end-to-end technical solutioning across Salesforce clouds, custom development, integrations, data, security, and automationProvide hands-on leadership to development and delivery teams across the project lifecycleGuide implementation teams on best practices for configuration, customization, code quality, release management, and deploymentDrive technical and functional discussions with clients, stakeholders, and internal teamsEnsure alignment between solution architecture and business objectives, timeline, and delivery qualityDesign enterprise-grade integrations and data flows across Salesforce and external systemsEstablish and support DevOps processes, including branching strategy, CI/CD, release governance, code review, and environment managementMentor team members and help build architectural, technical, and consulting capability within the teamTroubleshoot complex platform and solution issues and provide structured resolution strategiesContribute to delivery excellence, reusable accelerators, internal best practices, and continuous improvementRequired QualificationsStrong experience in Salesforce architecture, solution design, and end-to-end implementation deliveryProven experience designing and implementing large Salesforce solutions in enterprise or complex mid-market environmentsStrong understanding of Salesforce platform capabilities, limitations, and best practicesHands-on knowledge of Salesforce development and configuration, including:Service CloudPublic Sector SolutionsField ServiceAgentforceExperience leading cross-functional teams and owning delivery outcomesGood understanding of Salesforce DevOps processes and tools, including version control, CI/CD, deployment planning, and release managementBroad knowledge of software architecture, including application design patterns, integration architecture, data architecture, and enterprise systems thinkingExperience with integration patterns, APIs, middleware concepts, and data migration strategiesStrong communication skills with the ability to engage effectively with clients, leadership, and delivery teamsA proactive, ownership-driven mindset with strong problem-solving abilityTeam-oriented attitude with the ability to collaborate, mentor, and build trust across teamsCuriosity, adaptability, and a continuous learning mindsetPreferred QualificationsExperience working in Salesforce consulting or client-facing delivery rolesExperience in one or more of the following domains is a plus:Public SectorHealth & Life SciencesRevenue Lifecycle ManagementFamiliarity with enterprise architecture and governance practicesExperience working with hybrid/onshore-offshore delivery teamsCertificationsWe value candidates with strong Salesforce credentials. The following certifications are highly desirable:Salesforce Certified Application ArchitectSalesforce Certified System ArchitectSalesforce Certified Platform Developer ISalesforce Certified Platform Developer IISalesforce Certified Advanced AdministratorSalesforce Certified Sales Cloud ConsultantSalesforce Certified Service Cloud ConsultantSalesforce Certified Technical Architect (CTA) is a major plus, but not required.What Makes You a Great FitYou are self-driven and outcome-orientedYou take ownership and follow throughYou are a clear and confident communicatorYou are a strong team player who can also lead from the frontYou are curious, adaptable, and eager to learnYou balance architecture vision with practical delivery executionYou care about quality, business value, and building trust with clients and teammates