Salesforce Architect

Role: Salesforce Architect
Location: Plano, TX (Onsite)
Employment Type: Full-Time
Experience: 8 14 Years

Must-Have Qualifications:

• 8 14 years of overall professional experience.

• Hands-on experience in Salesforce Architecture and Solution Design.

• Proven experience working on Salesforce implementation and development projects.

• Strong hands-on experience with Salesforce Service Cloud.

• Strong technical acumen with experience in technical program management (TPM), stakeholder management, and process optimization.

• Experience driving critical business initiatives, managing program planning, risk management, communication, and implementation.

• Ability to identify technical bottlenecks, resolve roadblocks, and balance business requirements against technical constraints.

• Experience leading and managing cross-functional technical programs involving multiple interrelated projects.

• Ability to collaborate with business, engineering, and architecture teams to design, coordinate, and launch new capabilities.

• Experience managing complex program deliverables, timelines, milestones, and dependencies across multiple teams.

• Experience developing scalable cross-organizational processes, mechanisms, metrics, and KPIs.

• Ability to influence short-term and long-term product and technical strategies.

• Strong experience in risk assessment, risk mitigation planning, issue escalation, and stakeholder communication.

• Experience collaborating with Product Management to evaluate trade-offs and align business needs with technical considerations.

• Experience managing intake queues, prioritizing and triaging requests, assigning tasks, and tracking delivery against business objectives.

• Bachelor's degree in Computer Science.