Salesforce Commerce Cloud and Salesforce Order Management System BA

Location: WA/Redmond

2-3 days a week at client site.

REQUIREMENTS

Top 3 Skills : Salesforce Order Management B2C, Salesforce Commerce Cloud-B2C and NICE TO HAVE Salesforce POS(predict spring)

MUST HAVE Salesforce Order Management B2C, Salesforce Commerce Cloud-B2C

NICE TO HAVE BUT NOT REQUIRED Salesforce POS(predict spring)

• Min 5+ years and min 1+ Implementation and support experience of Salesforce Order Management System and related O2C business around Salesforce commerce cloud.

• Min 7+ Experience as eCommerce BSA with implementation experience on Salesforce platform for B2C business process flows.

• Min 7+ Experience and hands on experience with gathering requirements, process mapping, functional specifications, solution design, functional testing integration testing, and to generally help with project tasks for Salesforce Order management module and Salesforce Commerce Cloud.

• Hands on experience on Salesforce Commerce Cloud

• Knowledge and experience on Payment Integrations with third party payment processing with Salesforce Order Management System/module.

• Must know how to setup Product Catalogs, Accounts, Customer setups, Pricing etc. and Transactions flow for Order Ackw, Order processing and checkout in Salesforce Order Management related B2C business flows

• Must know typical patching and upgrade processes for Salesforce Order Management.

• End-to-end testing for Salesforce Order Management, Salesforce Commerce Cloud B2C business flows with ERP, Oracle EBS.

• Working experience on Agile methodology and Sprints. User stories creation in JIRA Board, triaging and support.

• Good communication skills and presentation skills.

• Local to Seattle area and work as per client work schedule and calendar.

Nice to Have

• Have prior working experience on POS application and general understanding of integrations between systems would be helpful

• Salesforce Commerce Cloud/OMS certification

Deliverables *

• Process Flows

• Mentor and Knowledge transfer to client project team members

• Participate as primary, co and/or contributing author on any and all project deliverables associated with their assigned areas of responsibility

• Participate in data conversion and data maintenance

• Provide best practice and industry specific solutions

• Advise on and provide alternative (out of the box) solutions

• Provide thought leadership as well as hands on technical configuration/development as needed.

• Participate as a team member of the functional team

• Perform other duties as assigned.