Location: *** Onsite 5 days a week****
Abbott 1420 Harbor Bay Pkwy, Alameda, California, 94502-7080, United States

Top Skills - Must Haves

• • Business analysis
  • Requirements gathering
  • Salesforce administration
  • marketing cloud
  • salesforce
  • erpss

Top Skills' Details

- 5+ years of experience with Salesforce Marketing Cloud (SFMC)
- 5+ years of Business Analysis

Secondary Skills - Nice to Haves

• • jira
  • workfront

Job Description

This person is the primary liaison between the IT and ADC Commercial business.

Primary responsibilities include:
• Assists in the liaison activities between the IT and business areas.
• Assists in determining business requirements and developing a business case (KPI).
• Assures project quality by using standard development methodologies and by working with Software Quality Assurance (SQA) to develop and execute project quality plans.
• Maintains project delivery information using portfolio management tool and by working with appropriate project stakeholders. Reviews efforts of work to determine timeframe and procedures for accomplishing tasks.
• Responsible for compliance with applicable Corporate and Divisional Policies and procedures
• Communicates project status by preparing standard status reports, and by participating in departmental and customer project status update meetings.
• Identifies and implements process improvements.
• Perform KPI fulfillment/assessment.

Required Education/Qualification:
• Bachelor's degree or equivalent experience
• Min 5 years of experience with business analysis activities
• Strong knowledge of Salesforce Administration (capable to do hands-on configurations)
• Strong analytical ability – MS Project Online, Excel, PowerPoint required
• Strong written and oral communication skills and the ability to translate between business-focused and technical-focused individuals
• Experience in developing, communicating, and managing simple to moderate project plans
• Strong organizational skills

Preferred Qualification/Experience
• Experience with Veeva CRM
• Prior Healthcare experience
• Experience working in an Agile Scrum team
• Experience working with Commercial operations team


Specifics from the manager: Responsibilities:

Relationship Management:

Strong trust relationship with Business Stakeholders
Excellence in Communications
Strong trust relationship with Delivery team.

Requirements Analysis:

Lead and Facilitate requirements gathering discussions
Translate business requirements into design specifications
Facilitate Business Case and Use Case Development
Ensure the value proposition is documented, understood and agreed
Provide domain specific subject matter expertise
Provide accurate project estimations

Solution Design & Management:

Drive Solution Design with enterprise alignment in mind
End to End understanding of IT services/solutions in your domain


- Not looking for someone as technical as a salesforce developer

Employee Value Proposition (EVP)

Long term opportunity at a fortune 100 health care company

Work Environment

Everyone is onsite. No exceptions; manager is flexible for appointments, sick days, and random remote days if needed

Business Drivers/Customer Impact

New headcount approved, team growing rapidly as ADC grows