Location: Columbus, OH

Work Arrangement: 100% Onsite (M-F, 8:00 AM 5:00 PM EST)

Employment Type: Contract

Job Summary

As a Technical Specialist (TS3), you will be responsible for the full project lifecycle-from kickoff and requirements analysis to implementation and post-production support. You will build solutions that support business processes for continuous improvement, mentor state development resources, and ensure system performance as data volumes increase.

Key Responsibilities

• Development: Design, test, and deploy high-quality solutions using LWC, Aura, Apex, and APIs.
• Community Management: Build and manage Salesforce Communities to enhance customer engagement.
• Configuration: Maintain and create workflows, Flows, and advanced customized reports/dashboards.
• Integration: Handle web services API integrations (REST & SOAP) using tools like MuleSoft, Jitterbit, and Data Loader.
• Collaboration: Work with internal stakeholders to translate needs into actionable Salesforce requirements.
• Testing: Manage user testing, develop test plans, and validate results against requirements.

Required Qualifications

• Education: Bachelor's degree in Computer Science, Information Systems, or a related field.
• Overall Experience: 8 10 years in Information Systems operations (Analysis, Design, & Development).
• Salesforce Expertise: * 5+ years of experience in Sales, Service, and Community Cloud.
  • 5+ years of experience with LWC, Aura, Apex, SOQL, and JavaScript.
  • 5+ years of experience in SFDC Design, Configuration, Customization, and Coding.
• Tools: 3+ years of experience with Salesforce tools (Data Loader, Outlook connector, Jitterbit, etc.).
• Methodology: 5+ years of experience with SCRUM/Agile development practices.

Preferred Skills

• Salesforce Developer or Administrator certification.
• Familiarity with Salesforce tools like Flosum and OwnBackup.
• Experience with migration from legacy systems to .

Special Requirements

• Onsite Presence: Must be available to work onsite in Columbus, OH, five days a week.
• Interview: The interview process requires an in-person meeting.
• Compliance: Candidates must undergo a fingerprint background check.
• Equipment Policy: Strict prohibition on taking or using government equipment outside of the United States.