Position: Salesforce Functional Consultant

Location: Woodland Hills, CA - Hybrid

Duration: Contract

Exp: 12+ years

Job Description:

• Define test plans, test cases, and test scripts, ensuring they cover all functional aspects of Salesforce applications and integrations
• Lead the creation of comprehensive test documentation, including functional test plans, traceability matrices, and defect reports
• Identify, document, and prioritize defects, and work closely with development teams to facilitate resolution
• Report testing progress, issues, and risks to stakeholders, providing clear and actionable insights on test coverage, defect status, and overall testing effectiveness
• Ensure test activities align with project timelines, and proactively identify and mitigate testing risks
• Oversee end-to-end testing activities, including system integration, user acceptance, regression, and functional testing
• Collaborate with automation teams to integrate automated testing into the functional testing process where applicable
• Lead the execution of manual and automated test cases, ensuring test results are documented and defects are tracked
• Lead and mentor a team of functional and automation testers, providing guidance on best practices and testing methodologies
• Foster a culture of quality and continuous improvement within the testing team
• Identify opportunities for process improvement in testing activities, implementing changes to increase efficiency and effectiveness
• Ensure timely and accurate reporting of metrics, with clear explanations of trends, deviations, and potential areas for improvement
• Monitor and review metrics regularly, making adjustments to reflect changing business needs and priorities
• Provide overall status updates, highlighting potential risks and issues during the daily stand-up

Experience:

• Experience in Salesforce functional testing, with at least 2+ years in a lead or senior testing role
• Hands-on experience with Salesforce platforms (Sales Cloud, Service Cloud) and their functionalities
• Strong experience in test planning, test execution, defect tracking, and reporting
• Proven experience in managing and mentoring testing teams in an Agile environment

Technical Skills:

• Solid understanding of Salesforce architecture, workflows, Apex, Visualforce, Lightning components, and integrations
• Proficient in executing manual functional tests, writing test cases, and performing test execution and defect tracking
• Knowledge of test management tools like Jira, ALM (Application Lifecycle Management), Rally, and others for defect logging, tracking, and reporting
• Recognizes the value of preparing test data early in the sprint to ensure smooth testing processes
• Knowledge of Agile testing practices, including test sprints, Scrum ceremonies, and continuous testing in an Agile environment
• Capable of developing metrics and KPIs to help track and improve the performance of the testing team

Soft Skills:

• Experience working closely with clients and providing clear, concise status updates
• Ability to manage multiple priorities and work under tight deadlines
• Strong analytical and problem-solving skills with the ability to identify root causes of issues and propose solutions