Should be able to handle more than one engagement in the same account

Provide value added suggestions to customer for reduction in cost and Improved overall utilization

Formulate, organize and monitor inter-connected projects

Coordinate cross-project activities

Lead and evaluate project managers and other staff

Develop and control deadlines, budgets and activities to support the program

Apply change, risk and resource management

Assume responsibility for the program's people and vendors

Assess program performance and aim to maximize ROI

Resolve projects' higher scope issues

Prepare reports for program directors

Plan the delivery of the overall program and its activities in accordance with the mission and the goals of the organization

Develop new initiatives to support the strategic direction of the organization

Develop and implement long-term goals and objectives to achieve the successful outcome of the program

Develop a program evaluation framework to assess the strengths of the program and to identify areas for improvement

Develop funding proposals for the program to ensure the continuous delivery of services

Communicate with clients and other stakeholders to gain community support for the program and to solicit input to improve the program

Liaise with other managers to ensure the effective and efficient program delivery

Coordinate the delivery of services among different program activities to increase effectiveness and efficiency