Job Description:

• Articulate the product vision.
• Write requirements as User stories/EPICs, FRS.
• Create backlog and prioritization.
• Participate in Agile rituals.
• Support the development team with Questions on the product*
• Create and manage programs.
• Review analyze and triage incoming projects.
• Design solutions with highest possible user experience
• Lead the development, testing efforts
• Participate in System Integration Testing, Business Acceptance Testing
• Participate in User Acceptance Testing
• Smooth production deployment, hyper care and closure of the project/s

What You'll Bring

• Minimum of Bachelor's degree. 10+ years business analyst experience with utilizing program management methodology
• 4+ Projects as a Product owner for Salesforce Platform.
• 2+ projects working on Financial Service cloud, Sales cloud - - Mandatory
• 2+ projects working on Salesforce Marketin cloud - Mandatory
• 1+ Project working with Integration to ERP System (SAP/Oracle)
• Previous involvement in the deployment of a Global Customer Relationship Management platform () required* * ** *Deep understanding of technical requirements, system configuration, user requirements and all related policies and procedures.
• Excellent analytical, quantitative, and problem solving skills with the proven ability to communicate and influence effectively at various levels of the organization
• Proven leadership skills and ability to lead others in defining requirements and identifying solutions
• Sharp focus on achieving results; persists at completing tasks despite challenges; ability to achieve results and navigate through ambiguity
• Well-organized; plans activities and consistently follows up
• Ability to work in a fast paced and dynamic environment
• Proficient in MS Word, Excel, Visio, and PowerPoint

Core Skills

• Bachelor's Degree in Computer Science, Engineering, Management Information Systems or related field
• Minimum of 10 years' experience as a Business Analyst.
• Strong people and communication skills (written, verbal and presentations to groups).
• Strong background of analysis across a number of business processes applications, data definitions, integrations, and varieties of infrastructure.
• Demonstrates accountability and leadership.
• Competent ability to deliver under pressure and respond to a changing environment
• Effective leadership skills and proven ability to motivate teams to achieve results. Can demonstrate the ability to manage demanding and challenging stakeholders.
• Has worked in and feels comfortable with international, virtual, multi-cultural, multi-disciplined, and high performance working teams.
• Extensive experience reviewing and examining business processes and systems, modeling and analyzing data, organizing activities and developing business strategies.
• Demonstrates a high level of quality in work products, including diligence and detail oriented in analysis performed and precision in statements made.
• Experience of working as lead analyst on multiple projects in a small team.
• Experience working in a legal or professional services environment is preferred.
• Appropriate analysis training/qualifications are preferred (BCS/ISEB diploma, IIBA certification,)
• Has at least three years of experience mapping AS-IS and TO-BE business processes. Can produce high-quality process maps following BPMN 2.0 and always uses process symbols appropriately.
• Comfortable with Agile working practices and Scrum ceremonies. Has at least three years of experience working within the framework. Is able to operate as a Business Analyst within an agile scrum team with minimal to zero oversight.
• Agile/Scrum experience desired. Certified Scrum Product Owner or Certified Scrum Professional preferred.