Salesforce Technical Lead

Position Summary

Key Responsibilities

• Lead the end-to-end technical design and development of Salesforce solutions across Sales Cloud, Service Cloud, and Experience Cloud.
• Provide hands-on technical leadership in Apex, Lightning Web Components (LWC), SOQL/SOSL, Flows, and Salesforce configuration.
• Translate business and functional requirements into scalable technical designs.
• Guide developers on solution design, coding standards, reusable components, and Salesforce platform best practices.
• Conduct code reviews, troubleshoot complex technical issues, and ensure high-quality deliverables.
• Design and support integrations between Salesforce and enterprise applications using REST/SOAP APIs, Platform Events, and integration/middleware platforms.
• Develop solutions considering Salesforce governor limits, performance, scalability, security, and maintainability.
• Provide technical guidance on Salesforce security, including profiles, permission sets, sharing rules, roles, and data-access models.
• Collaborate with architects on solution design, integration patterns, data architecture, and platform strategy.
• Work closely with QA teams on unit testing, integration testing, regression testing, and defect resolution.
• Support CI/CD, source control, deployment, release management, and production troubleshooting.
• Participate in Agile ceremonies, technical refinement, estimation, sprint planning, and release readiness activities.
• Mentor Salesforce developers and help strengthen the team's overall technical capabilities.

Required Technical Skills

• Strong hands-on experience with:
  • Salesforce Lightning Platform
  • Apex and Apex Triggers
  • Lightning Web Components (LWC)
  • SOQL/SOSL
  • Salesforce Flows
  • Salesforce security and sharing model
  • Salesforce APIs and integrations
• Experience with Sales Cloud and/or Service Cloud.
• Experience Cloud experience is desirable.
• Strong understanding of Salesforce asynchronous processing, including:
  • Batch Apex
  • Queueable Apex
  • Scheduled Apex
  • Platform Events
• Experience integrating Salesforce with external applications using REST/SOAP APIs and middleware/integration platforms such as MuleSoft is desirable.
• Experience with Git-based source control and Salesforce CI/CD/deployment processes.
• Strong understanding of Salesforce governor limits, performance optimization, error handling, and scalable development patterns.
• Good understanding of Agile/Scrum delivery practices.

Leadership & Consulting Skills

• Ability to independently lead technical discussions and solution-design sessions.
• Strong troubleshooting and analytical skills.
• Ability to explain complex technical solutions to both technical and business stakeholders.
• Experience mentoring developers and coordinating technical delivery across distributed teams.
• Strong ownership, communication, stakeholder-management, and decision-making skills.

Preferred Certifications

• Salesforce Platform Developer I
• Salesforce Platform Developer II
• Salesforce Administrator
• Salesforce Application Architect / System Architect credentials
• Salesforce Integration Architect certification

Experience

• 8+ years of overall software/CRM development experience.
• 5+ years of hands-on Salesforce development experience.
• 2+ years in a Salesforce Technical Lead or equivalent technical leadership role.