Responsibilities:

• Analyzes information to determine nature and extent of customer requirements and concerns.
• Changes system configuration(s) to address business needs, regulatory requirements or other functional or legislative requirements
• Test configurations to ensure alignment with requirements
• Assist in the development training materials
• Delivers training as assigned
• Works collaboratively with cross-functional team to ensure business processes are effective and efficient
• Assist develops and/or executes change management plans for transition to new systems.
• Consults with technical and business staff to ensure that functionality is consistent with adherence to laws, regulations, and best practice standards.
• Tests or coordinates testing of new functionality.
• Assists in the development of standards and procedures used in development of new or enhancement of existing systems.
• Participates in evaluation of new technologies, enhancements, or solutions to improve service and efficiency of systems.
• Researches and analyzes system/user problems by applying a variety of analytical and research techniques.
• Translates business needs into functional and technical requirements.
• Update relevant training material related to the ERP platform.

Technical Competencies:

• Ability to research, analyze information and make recommendations.
• Ability to determine functional needs and system requirements.
• Ability to develop solutions based on analysis.
• Ability to document project standards and methodologies.
• Ability to apply standards and methodologies.
• Knowledge of customer needs and gather business requirements.
• Knowledge of data extraction methods.
• Ability to analyze system and data to determine extent of problem or error.
• Ability to work with other IT units/staff to diagnose problem.
• Ability to communicate information to stakeholders and customers.
• Ability to develop effective and feasible business area solutions.
• Ability to create testing plans and scripts.
• Ability to execute test scripts.
• Ability to conduct training sessions.
• Ability to coordinate between multiple workgroups.
• Ability to adhere to deadlines.
• Demonstrated proficiency in relevant analytical abilities.
• Demonstrated ability to communicate clearly and effectively in both oral and written formats.
• Demonstrated ability to work effectively with functional and technical teams.

Preferred Qualifications:

• Experience with PeopleSoft, Workday or other ERP financial modules.
• Experience in local, state or county government or other public sector entity
• Writes and interprets functional and business requirements as an input to application design.

Develops detailed functional designs as needed. Seeks innovative approaches to improve the process of delivering financial accounting and reporting solutions to customers.