Process and Technical Improvement Analyze existing systems and processes, with focus on SAP ISU, to identify technical improvement opportunities 3 5 years

Data Analysis collect, analyze and interpret data related to utility billing including performance gaps for deeper assessment via daily reporting and ad hoc retrieval via SAP ISU 3 years

Requirements Development Develop and document technical solutions and requirements to streamline workflows, reduce manual effort and improve efficiency 3 - 5 years

Collaboration - with Business Analyst and Operations Teams to understand business processes and challenges 3 years

Technical Knowledge Deep understanding of SAP ISU capabilities, specifically related to Billing, and associated business processes 3 - 5 years

Technical Coordination Coordinate with SAP IT Support to validate requirements within current solution and define optimal solutions 3 years