SAP ISU

Role Descriptions: Lead the end-to-end functional and technical design for the AES Customer Move-In Automation program| translating utility business requirements into an integrated SAP IS-U and SAP CRM Utilities solution. The role will coordinate architecture| requirements| integration| agile delivery| testing| and stakeholder decisions through the project build phase.KEY RESPONSIBILITIESLead discovery and design workshops for AES Indiana and Ohio Move-In processes; define current-state| future-state| business rules| exceptions| and acceptance criteria.Own the end-to-end solution design across SAP IS-U| SAP CRM Utilities| SAP OData services| SAP Cloud Integration| and external identity and credit services.Translate business needs into functional specifications| process flows| integration requirements| user stories| and a requirements traceability matrix.Guide SAP standard-versus-custom decisions and validate impacts to business partner| contract account| premise| device| deposit| billing| and contract processes.Coordinate functional and technical teams| resolve design dependencies| and support sprint planning| backlog refinement| demonstrations| and design approvals.Lead functional support for SIT| AES-led UAT| defect triage| deployment readiness| cutover| and knowledge transition.Communicate solution options| risks| decisions| and delivery status to AES business and IT stakeholders and client project leadership.REQUIRED SKILLS AND EXPERIENCE10+ years of SAP Utilities experience| with deep hands-on knowledge of SAP IS-U Customer Move-In/Move-Out and SAP CRM Utilities.Strong understanding of utility customer service| business partner| contract account| premise| device| billing| deposit| and exception-handling processes.Experience in solution architecture and integration design using OData| APIs| SAP Cloud Integration/BTP Integration Suite| and external services.Proven capability in requirements management| functional design| process modeling| user stories| and acceptance criteria.Experience leading agile delivery across distributed onsite/offshore teams and coordinating business| architecture| development| and testing stakeholders.Excellent customer-facing facilitation| written communication| analytical problem-solving| and stakeholder management skills.KEY DELIVERABLESRequirements Traceability Matrix Solution Architecture End-to-End Process Flows Functional Design Document Integration Specifications Prioritized User Stories SIT/UAT Support Materials Cutover and Go-Live Readiness InputsSUCCESS MEASURESApproved design and requirements; timely resolution of functional and integration decisions; successful end-to-end testing; production-ready Move-In automation; and effective alignment among AES stakeholders

Essential Skills: Lead the end-to-end functional and technical design for the AES Customer Move-In Automation program| translating utility business requirements into an integrated SAP IS-U and SAP CRM Utilities solution. The role will coordinate architecture| requirements| integration| agile delivery| testing| and stakeholder decisions through the project build phase.KEY RESPONSIBILITIESLead discovery and design workshops for AES Indiana and Ohio Move-In processes; define current-state| future-state| business rules| exceptions| and acceptance criteria.Own the end-to-end solution design across SAP IS-U| SAP CRM Utilities| SAP OData services| SAP Cloud Integration| and external identity and credit services.Translate business needs into functional specifications| process flows| integration requirements| user stories| and a requirements traceability matrix.Guide SAP standard-versus-custom decisions and validate impacts to business partner| contract account| premise| device| deposit| billing| and contract processes.Coordinate functional and technical teams| resolve design dependencies| and support sprint planning| backlog refinement| demonstrations| and design approvals.Lead functional support for SIT| AES-led UAT| defect tria